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Core Curriculum for Medical Quality Management
Core Curriculum for Medical Quality Management addresses the needs of physicians, medical students, and other health care professionals for current information about medical quality management, principles, methods, programs, systems, and experiences. This book presents a true "state-of-the-nation" assessment of medical quality management and highlights the need for training of physicians who will lead the medical quality movement in the 21st century. Each contributing author is a recognized leader in medical quality management. The reader should find this to be a highly readable basic text to acquire a sound initial working knowledge of medical quality management.
The Ombudsman Handbook
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Current Catalog
First multi-year cumulation covers six years: 1965-70.
National Library of Medicine Current Catalog
First multi-year cumulation covers six years: 1965-70.
Personnel Literature
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