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The Insider's Guide to Working with Universities
"This book is an introduction to universities for business people who are board members or who take leadership positions in higher education. Lack of understanding the core mission of colleges and universities limits the effectiveness of business people in higher education, and this book provides the information they need to be more successful. It covers topics such as the similarities and differences between businesses and universities, the variety among educational institutions, the role of government especially in higher education, the different types of faculty and how they got to be faculty, and how they are motivated and rewarded. ... [It] describes the nature of governance in academic organizations, and how it is shared among boards, administration and faculty ... it also describes the types of research conducted by faculty, and how research performance is assessed, as well as how classroom education has changed since most board members attended college"--
Project Leadership
This book traces the development of project leadership as fundamental to completing projects effectively, delineates the leadership tasks that must be accomplished at each step of a project's life, and helps the reader develop wisdom in making decisions both by learning the ramifications of certain decisions and by seeing how those decisions are made in an example project.
Handbook of Public Quality Management
Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
A Bias for Action
Annotation.
Personnel Literature
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Human Resource Management
Human Resource Management addresses the challenges faced by human resource managers, integrating traditional theory with real-world strategy to equip students with the knowledge, perspective, and skills they need to thrive in the ever-changing global business environment. Presented in a clear and relatable style, this text emphasizes how effective human resource management and strategic planning work in concert to allow organizations to achieve maximum success. The focus on practical application illustrates the essential link between strategic planning and implementation, providing an inside look at how real-world companies increase effectiveness through world-class human resources management practices. A wealth of case studies, discussion topics, and exercises reinforce key concepts, strengthening students' ability to think strategically and integrate core HR management principles into the decision-making process. By mirroring the current landscape's increased reliance on smart people-management strategy, this text underscores the importance of HR management in attracting and retaining the top talent that drives an organization forward.
Information Management for the Intelligent Organization
Information is the organisation's strategic resource, yet much of the information that an organisation recieves, is nuance and innuendo; more of a potential that a prescription for action. This book will help you gain an understanding of how an organisation may manage its information processes more effectively in order to increase its capacity to learn and adapt.
TOTAL QUALITY MANAGEMENT
Providing accessible coverage of the basics and practical aspects of total quality management, this book is intended for students of management and engineering. The text adopts a realistic approach to the teaching of the subject with the principal focus on the philosophy of total quality management and its role in today’s world of fierce business competition. Discusses the mechanism of quality control, quality assurance and different types of quality control tools and their usage. Features the Japanese management philosophy, quality awards and standards. Presents the differences between total quality management and business process re-engineering and approaches to integrate them. Describes the various aspects of benchmarking, capability maturity model and customer relationship management.
Managing Project Quality
Make breakthroughs in project quality by combining project management with quality management - this books shows you how. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality.
The Human Equation
Criticizes many common personnel management practices, and argues that policies such as job security and fair compensation result in greater profits in the long run.
