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Axiom Business Book Award Silver Medal Winner DISRUPTIVE TECHNOLOGIES. THE GIG ECONOMY. BREADWINNER MOMS. DATA-DRIVEN RECRUITING. PERSONALIZED LEARNING. In a business landscape rocked by constant change and turmoil, companies like Airbnb, Cisco, GE Digital, Google, IBM, and Microsoft are reinventing the future of work. What is it that makes these companies so different? They’re strategic, they’re agile, and they’re customer-focused. But, most important, they’re game changers. And their workplace practices reflect this. The Future Workplace Experience presents an actionable framework for meeting today’s toughest business disruptions head-on. It guides you step-by-step through the pr...
From well-respected human resources and corporate training experts Jeanne C. Meister and Karie Willyerd, a must-read guide to the innovative strategies that the best companies are using to create a workplace that the best talent chooses—both today and in 2020. In The 2020 Workplace, Meister and Willyerd offer a battle plan to start winning tomorrow’s employees today.
With more than 10,000 copies sold in its previous edition, Corporate Universities is a welcome update with an entirely new chapter on how to launch a corporate university and the 10 building blocks for running and revitalizing a corporate university. Highlighting the best practices in corporate education and training, this revised edition contains cases and examples of innovative programs from over 30 American companies and reveals the results of author Jeanne Meister's survey report, ``Corporate University Future Directions.'' Key findings in the survey include: Reliance on technology for learning; Business/higher education alliances on the rise; Curriculum focus on building ``Core Workplace Skills''; Interest growth in career development centers; Emergence of a chief learning officer.
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“There’s no doubt that knowledge is the currency of the twenty-first century.” -Andrew Rosenfield, Founder, Chairman, CEO, UNext.com“Learning from the CEO validates the idea that the evolution of the CEO who champions the cause of learning will further elevate learning’s status as perhaps the lone source of competitive advantage in the new economy.”-Howard Block, Managing Director, Bank of America Securities "The significance of a well-trained, highly skilled employee population of a well-trained, highly skilled employee population became a critical factor during our recent transformation.” -Joseph D. Sargent, President, CEO, The Guardian Life Insurance Company of America “Knowledge is power, and the CEOs in this book show how they harness that power.” -Kathryn Heath, VP, Director, First University, First Union National Bank
Based on scores of personal, behind-the-scenes interviews with today's training leaders, this guide can be used to develop training environments that help employees meet and exceed service expectations, adjust to changing roles and new technologies, and respond to current and future global pressures. Includes insightful profiles of ambitious, state-of-the-art training programs, such as how Saturn Corporation "Saturnizes" employees to ensure high levels of customer satisfaction.
The world has witnessed three step functions in technological change: mechanization, electrification, and computerization. These industrial revolutions led to massive increases in productivity and thus the need for fewer workers. With each of these technological breakthroughs, the power balance between companies and workers shifted heavily to companies. The abuses of that power by companies instigated employee unrest and sometimes even armed uprisings. Counterbalancing forces rose to constrain companies’ power, eventually prompting unions, regulation, and the social safety net to bring stability to the relationship. As we enter the fourth great leap forward in technology with robots and AI...
This book provides a clear roadmap for the roles workers and leaders in business, labor, education, and government must play in building a new social contract for all to prosper. It is a call to action for a collaborative effort to develop both high-quality jobs and strong, successful businesses while simultaneously overcoming the deep social and economic divisions that are all too apparent in society today. Written by two leading and trusted experts in the field of employment and work from MIT and Cornell University, this book is a practical, action-oriented guide. Readers will feel empowered to take actions needed to shape a better future of work for themselves, their employees, their co-w...