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The Promises of Giants
--THE SUNDAY TIMES HARDBACK NON-FICTION & BUSINESS BESTSELLER-- --PORCHLIGHT BUSINESS BOOK AWARDS 2021: BEST BUSINESS BOOK IN THE LEADERSHIP & STRATEGY CATEGORY-- --SHORTLISTED FOR THE BUSINESS BOOK AWARDS 2022-- "THIS IS ONE OF THE MOST POWERFUL BOOKS EVER WRITTEN ABOUT LEADERSHIP." Adam Grant, #1 New York Times bestselling author of THINK AGAIN and host of the TED podcast WorkLife "THE MOST UNLIKELY OF PEOPLE, IN THE MOST IMPROBABLE OF CIRCUMSTANCES, CAN BECOME EXTRAORDINARY." From socio-political chaos and workplace disruption to the climate change crisis, we have never needed people with the skill and will to collaborate to create a better world more than now. We need people who are will...
Fair Play: How LGBT Athletes Are Claiming Their Rightful Place in Sports
"This important and accessible book about the evolving treatment of LGBTQ athletes in organized sports should be required reading for anyone involved in the playing, coaching, and administration of organized sports. Zeigler, an expert in LGBTQ athletics and cofounder of the online magazine Outsports, revisits key moments that have shaped sports participation for openly LGBTQ athletes...The author debunks the myth that having a nonstraight athlete on a team's roster is a 'distraction' and shares positive stories of younger athletes at high school and college levels who have come out to coaches, teammates, and family members. Zeigler argues that the dominant emotion holding back LGBTQ athletes...
What Management Is
A book about management, described by guru Peter Drucker as 'a first rate as an introduction for the non-manager and especially for the beginner, but equally excellent as a rounded, complete, and comprehensive `refresher course' for the most experienced executive.' Both a beginner's guide and a bible for one of the greatest social innovations of modern times: the discipline of management. Leading business editor Joan Magretta distils the wisdom of a bewildering sea of books and articles into one simple, clear volume, explaining both the logic of successful organisations and how that logic is embodied in practice by management. Newcomers will find the basics demystified. More experienced managers will recognise a store of useful wisdom and a framework for improving their own performance. In general, the book defines a common standard of managerial literacy that will help all of us to lead more effectively.
Winning Together
"This book is a guide for life written by two people that I respect and revere. Together, Kate and Helen are the ultimate team. Now they are sharing the lessons they have learned for the benefit of all of us." From the foreword by CLARE BALDING THE INSIDE STORY OF WHAT IT TAKES TO BUILD HIGH PERFORMING TEAMS In Winning Together, Helen and Kate Richardson-Walsh, share powerful lessons from the Great Britain women's hockey team journey to gold in Rio 2016. They show how to create a winning culture in any environment, in any industry, so that you and your teammates can thrive. Drawing on their vast experience both in and out of sport, double Olympic medalists Helen and Kate, tell the incredible...
The Customer Experience Manual
The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business. From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your company.
The Ultimate Leadership Book
If you want to be the best, you have to have the right skillset. From decision making and motivating people to vision and inspiration, THE ULTIMATE LEADERSHIP BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes and key ideas, and bring it all together with practical exercises. This is your complete course in leadership. ABOUT THE SERIES ULTIMATE books are for managers, leaders, and business executives who want to succeed at work. From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you're doing.
Simplifying Coaching: How to Have More Transformational Conversations by Doing Less
Fundamentally, coaching is about enabling someone to feel heard and to access new insights into their own life. But how can you facilitate someone else’s thinking when you don’t know what they already know? It is almost impossible to remember models and questions whilst giving your companion your full attention at the same time. Coaching simply means that you can listen and notice more, getting quickly to the heart of the conversation. Whether you are brand new to coaching, are a trained coach who has lost confidence, or have many years’ experience coaching at a senior level, this deeply practical book will teach you how to: • Do less so that your companion can do more • Understand...
Strategy
A comprehensive, accessible and insightful guide designed specifically for students on a strategy or strategic management course. This text puts the implementation of strategy centre stage in order to empower tomorrow's business professionals to think, talk, and act like a strategist.
Bad Buying
"A fascinating litany of the mistakes that can happen when buyers get it wrong" - Luke Johnson, The Sunday Times "Packed full with amazing examples' Jeremy Vine, BBC Radio 2 "Colossal, costly disasters could be averted if those holding the purse strings read this book. - The Times In this hilarious, fascinating and insightful expose, industry insider Peter Smith reveals the massive blunders and dodgy dealings taking place around the world as private companies and public sector bodies buy goods and services. A recent report showed that over 90% of procurement projects fail. So, why are so many billions wasted on ineptitude, mismanagement and, in some cases, fraud? By turns an entertaining acc...
Leadership
Praise for Eddie Jones ‘A genuine super-coach’ – The Sunday Times ‘His gifts of leadership and organisation are remarkable’ – The Daily Mail Eddie Jones is one of the most successful sports coaches of all time. From coaching three different nations to Rugby World Cup finals and enjoying a winning record with England of nearly 80 per cent, he knows what’s needed to lead and manage high performance teams. For the first time, Eddie reveals what it takes to operate in high pressure environments, the successes and setbacks, and how these lessons can be applied to every walk of life, from coaching a children’s sports team to leading a multinational organization to simply doing your...
