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Dignity at Work
Human dignity, the ability to establish a sense of self-worth and self-respect and to enjoy the respect of others, is necessary for a fully realized life. Working with dignity is a fundamental part of achieving a life well-lived, yet the workplace often poses challenging obstacles because of mismanagement or managerial abuse. Defending dignity and realizing self-respect through work are key to workers' well-being; insuring the dignity of employees is equally important for organizations as they attempt to make effective use of their human capital. In this book Randy Hodson, a sociologist of work and organizational behavior, applies ethnographic and statistical approaches to this topic, offering both a richly detailed, inside look at real examples of dignity in action, and a broader analysis of the pivotal role of dignity at work.
The Dynamics of Welfare Markets
This volume represents the beginning of a 'cross pollination' of different social scientific disciplines, bridging the boundaries between national and disciplinary epistemic communities in the worlds of European welfare markets. It maps the common ground and uncovers new research directions for the future study of actors, policies and institutions shaping the growth and dynamics of European welfare markets. The book defines welfare markets as politically shaped, regulated and state supported markets that provide social goods and services through the competitive activities of non-state actors. The chapters focus on what happens after states have initiated welfare markets, with equal weight gi...
On the Front Line
The importance of customer service is widely emphasized in business. This text offers an analysis of the organization and dynamics of front-line work, based on a five-year study of over 1000 employees and eight leading companies in the USA, Australia and Japan.
Friendship and Work Culture of Women Managers in Japan
Drawing on ethnographic data gathered from fieldwork spanning a 15-year period, this book offers new insights into understanding the lives and experiences of women managers in Japan. Based on empirical case studies, it explores the ways in which professional women in Tokyo creatively mobilize their friendships as a strategic site for mitigating the disappointments in their working lives, and conceptualizing new understandings of independence and equality. It analyses their use of language, time, space and money to negotiate new identities in an increasingly flexible work environment. In examining the challenges and opportunities faced by these corporate workers, this book also extends anthropological debates about the changing meaning and importance of work for women, as well as their relationship with money and separation from the realm of domesticity. As a study of women's lives in and out of the workplace in Japan, this book will be of great interest to students and scholars of Japanese studies, Japanese culture and society, anthropology, sociology, gender and women's studies.
The Politics of Pensions
By offering a comparative, institutional analysis of how state-supported pensions for the elderly developed in Britain, Canada, and the United States, Ann Shola Orloff makes a profound contribution to understanding the growth of modern social welfare policies. It is not enough, Orloff demonstrates, to simply examine socioeconomic factors in the growth of the welfare state. She argues that welfare policies are shaped as well by the political institutions and processes that are the legacy of state formation and expansion in given nations. Orloff explains why, when, and how poor relief was replaced by modern social insurance legislation and pensions for the elderly in the first three decades of...
The Reproductive Bargain
The Reproductive Bargain reveals the institutional sources of labor insecurities behind Japan’s postwar employment system. This economic juggernaut’s decline cannot be understood without reference to the reproductive bargain. The historical terms of the reproductive bargain rests on the establishment of company citizenship in support of a standard employment relationship, privileging the male breadwinner in calculations for benefits in exchange for the salarymen working long hours in relatively secure jobs at the enterprise and relying on women’s unpaid reproductive labor in the family and increasingly on women’s waged work in nonstandard jobs. Such institutionalized relationships, formerly the engines of growth and stability, drag economic expansion and employment security. Gendering institutional analysis is a key to deciphering the enigma of Japanese capitalism.
Care and Pandemic
Care and Pandemic captures an up-to-the-moment account of COVID-19 and its aftermath by an interdisciplinary network of transatlantic scholars reporting from Brazil, Colombia, and France. Case studies diagnose the problem, revealing socio-demographic dynamics of care labor markets, outlining the impact of online care platforms on the conditions of care work, and providing caring strategies rooted in community solidarity. Creating a robust and more resilient care organization requires a comprehensive understanding of why systems failed to build capacity that can absorb external shocks and address structural changes before, during, and after disasters. Contributors are: Gabriela Alkmin, Marian...
Linguistic Ethnography of a Multilingual Call Center
This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions. Drawing on an extensive original research it provides a behind-the-scenes view of a multilingual call center in London and critiques the archetypal modern workplace practices including extensive use of monitoring and standardization and use of low-skilled precariat labor. In doing so, it offers fresh perspectives on contemporary debates about resistance, agency, and compliance in globalized workplaces. This study will provide a valuable resource to students and scholars of management studies, communication, sociolinguistics, and linguistic anthropology.
International Bibliography of Economics 1998
Renowned for its international coverage and rigorous selection procedures, this series provides the most comprehensive and scholarly bibliographic service available in the social sciences. Arranged by topic and indexed by author, subject and place-name, each bibliography lists and annotates the most important works published in its field during the year of 1997, including hard-to-locate journal articles. Each volume also includes a complete list of the periodicals consulted.
The Origins of Nonliberal Capitalism
In this book, German sociologists and American and Japanese political scientists draw extensively on the work of economists and historians from their home countries, as well as from the United Kingdom and France.
