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Social Sciences
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Re-organising Service Work: Call Centres in Germany and Britain
This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low skilled and regimented work. This volume presents contributions from British and German management academics and industrial sociologists based on primary research on call centres in both countries. The contributions cover the genesis and development of call centres as a new form of organization, or indeed a new industry; the rationalization and control strategies of organizations that establish ca...
The Dynamics of Welfare Markets
This volume represents the beginning of a 'cross pollination' of different social scientific disciplines, bridging the boundaries between national and disciplinary epistemic communities in the worlds of European welfare markets. It maps the common ground and uncovers new research directions for the future study of actors, policies and institutions shaping the growth and dynamics of European welfare markets. The book defines welfare markets as politically shaped, regulated and state supported markets that provide social goods and services through the competitive activities of non-state actors. The chapters focus on what happens after states have initiated welfare markets, with equal weight gi...
Dignity at Work
Human dignity, the ability to establish a sense of self-worth and self-respect and to enjoy the respect of others, is necessary for a fully realized life. Working with dignity is a fundamental part of achieving a life well-lived, yet the workplace often poses challenging obstacles because of mismanagement or managerial abuse. Defending dignity and realizing self-respect through work are key to workers' well-being; insuring the dignity of employees is equally important for organizations as they attempt to make effective use of their human capital. In this book Randy Hodson, a sociologist of work and organizational behavior, applies ethnographic and statistical approaches to this topic, offering both a richly detailed, inside look at real examples of dignity in action, and a broader analysis of the pivotal role of dignity at work.
Trafficking Chains
This book offers a theory of trafficking and modern slavery with implications for policy. Going beyond polarised debates on the sex trade, this book shows the importance of coercion and the societal complexities that perpetuate modern slavery.
Forschung fördern
Durch Kulturbegegnung, internationalen Wissenschaftsaustausch und interkulturelle Vergleiche sind Grenzen nationaler und westlicher Forschungsansätze deutlich geworden. In diesem Buch werden Beispiele für nachhaltige Wirkungen einer unkonventionellen Wissenschaftsförderung durch weitsichtiges Unternehmer- und Mäzenatentum vorgestellt. Deutsche und japanische Wissenschaftler behandeln in rechtswissenschaftlichen, soziologischen, historischen und psychologischen Beiträgen die kulturellen Bedingungen und Besonderheiten von Lebensqualität, Zufriedenheit und Glück. Sie zeigen, wie wirtschaftliches Handeln über ökonomische Interessen hinaus mit zivilgesellschaftlichem Engagement verbunden wird oder Wissenschaft wiederum auch durch ökonomische Interessen beeinträchtigt werden kann.
Transnationalisierung der Arbeit
Die Beiträge in diesem Band entwickeln eine neuartige Perspektive auf Arbeit und Arbeitsmärkte, welche den nationalstaatlichen Referenzrahmen überschreitet. Drei Phänomene sind für die Transnationalisierung von Arbeit von besonderer Bedeutung: (1) die grenzüberschreitende Mobilität von Arbeitskräften, (2) die grenzüberschreitende Mobilität von Arbeitstätigkeiten und Wissen, die teilweise, aber nicht zwangsläufig mit einer Verlagerung der Produktionsstandorte verbunden ist, und (3) die Herausbildung europäischer, transnationaler und globaler Institutionen, in welche die grenzüberschreitende Mobilität von Arbeitskräften, Arbeitstätigkeiten und Wissen zunehmend eingebettet ist.
The Reproductive Bargain
The Reproductive Bargain reveals the institutional sources of labor insecurities behind Japan’s postwar employment system. This economic juggernaut’s decline cannot be understood without reference to the reproductive bargain. Gendering institutional analysis is a key to deciphering the enigma of Japanese capitalism.
The Dynamics of Welfare Markets
This volume represents the beginning of a 'cross pollination' of different social scientific disciplines, bridging the boundaries between national and disciplinary epistemic communities in the worlds of European welfare markets. It maps the common ground and uncovers new research directions for the future study of actors, policies and institutions shaping the growth and dynamics of European welfare markets. The book defines welfare markets as politically shaped, regulated and state supported markets that provide social goods and services through the competitive activities of non-state actors. The chapters focus on what happens after states have initiated welfare markets, with equal weight gi...
