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This core textbook combines a highly engaging approach with academic rigour to guide students through understanding and using research methods. Now in its second edition, this text has been fully updated and revised throughout. With a focus that is fresh and applied, Researching Business and Management goes beyond the theory to demonstrate how to actually do research. The unique 4-Ds model shows students how to define, design, do and describe their research and, in this way, offers them a definitive guide to the research process as a system and a lifecycle that they can relate to their own work. Its user-friendly style enlivens the text and makes even some of the most complex issues accessib...
Best Practice: Process Innovation Management highlights best practice in innovation by bringing together practitioners and researchers in this field. This book presents contributions from leading academics and practitioners involved with innovation. They bring together all the strands of research, best practice and advice establishing an essential source of information for all involved with process innovation management.
'Operations Management: policy, practices, performance improvement' is the latest state-of-the-art approach to operations management. It provides new cutting edge input into operations management theory and practice that cannot be found in any other text. Discussing both strategic and tactical inputs it combines and balances service and manufacturing operations. * Cutting edge techniques accompanied by brand new case studies * Challenges standard approaches * Comprehensive coverage of strategic supply management * Critical sample questions to aid discussion * Reading lists and articles to support learning * Additional lecturer support material This outstanding author team is from the Operations Management Group at the University of Bath. Their expertise and knowledge is apparent in the text, and they bring to it their original research and experience in the field of operations management.
Offers a personal account of a soldier who was held for eighteen months in Stalag 17 b after his bomber was shot down over the Dutch coast and the diverse experiences he had while there that helped him keep psychologically strong enough to survive the harrowing ordeal.
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their ...
Over the last twenty years, there has been an increasing number of factors that have placed the manufacturing strategies of companies and countries in a global context. This book reviews and addresses the global manufacturing strategy area through research in the four major economic areas of the world: Europe, North America, Latin America and Asia. International Manufacturing Strategies: Context, Content and Change is the result of a single major research project undertaken in twenty countries, focusing on the manufacturing strategies and practices in each, and uses research data to focus on factors specific to industrial countries or regions and those which are common across the group of co...
The growth of Global Pentecostalism in the past century has been studied and documented from many perspectives. Its leadership, culture and ecclesiology, however, has received scant academic and theological attention. This book based on an extensive research study of the Assemblies of God of Great Britain (AoG) could not be more timely, conducted as AoG entered its centenery decade and faced the challenges that its historic culture and leadership dynamics posed. The leadership struggles discussed in this book will resonate with any denomination that has grown or wrestled with polity, leadership and culture.
The most thorough, valid set of findings on global manufacturing and winning practices worldwide This eye-opening resource sets a new standard for how manufacturing practices are viewed in today's business world. The results of an extensive research project spanning 164 factories in the United States, Japan, Germany, Italy, and the United Kingdom determine the best path to high performance manufacturing. This is one of the first books to offer comparisons of manufacturing in these five countries, addressing their current issues and providing insights that affect manufacturing worldwide. Researchers from such universities as the London Business School, Wake Forest University, Yokohama Univers...
The book is about research studies. Research studies has been a developing body of knowledge requiring research practitioners and research professionals to expand the horizons of research science. The author has considered the research studies as a discipline and used the term "Researchology" as a terminology for research studies as a discipline with its structure, process and behavioural aspects. This is probably the first attempt in academic world to view research studies as a discipline. This endeavour is a revealing journey to explore, systematize and formalize research studies as a discipline covering almost all aspects of research science and art of systematic research investigations.
This textbook provides a unique approach to contract law, employing the use of numerous diagrams and boxes to help explain the subject and bring it to life. Written by a leading contract lawyer with extensive teaching experience, the book uses an informal, lively, and analytical style to explain the intricacies of contract law and the questions that arise during the life of a contract. The book is also accompanied by a wide-ranging web site to support the use of the book in teaching. Online Resource Centre For Students * Updates * Web links to key cases and legislation * Guidance on how to answer the exam style questions posed in the book * General guidance on essay writing, problem solving and examinations * Additional chapters on incapacity, and illegality and public policy * PowerPoint presentations with accompanying audio recordings to demonstrate and explain how some of the key diagrams have come together For Lecturers * Diagrams from the book * Test bank - a ready-made electronic testing resource tailored to the contents of the textbook and comprising of questions, answers, and feedback