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Robert Cooper, who died in 2013, was the leading theorist of organization working in England over the past few decades. Describing himself as a ‘social philosopher,’ he was one of the first writers to introduce post-structuralist and post-modern thought into theories of organization but was always reluctant to reduce what he did to being part of ‘Management.’ Instead, he concentrated on thinking about organizations and organizing, working with ideas about entity and process views of organizations, and also the dualisms of organization/environment, organization/disorganization, and concentrating particularly on ideas of the boundary or seam which divides and conjoins. He wrote about, ...
The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor’s receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker...
A vital resource for educational leaders, Entry Planning for Equity-Focused Leaders introduces an equity-minded process for intentional entry planning that sets the stage for sustainable change within organizations. In this practitioner-focused and action-oriented work, Jennifer Perry Cheatham, Rodney Thomas, and Adam Parrott-Sheffer consolidate their extensive experience centering equity in leadership. They affirm that the entry of a new leader, or the pivot of an established one, affords an unparalleled opportunity to garner the insight, trust, and commitment that will establish a basis for positive, equitable transformation within a system. This essential work provides a flexible framewor...
Empathy has never been more important, yet we're living in an era of a massive empathy deficit. At the same time, workplace culture has changed dramatically. Leaders, who have already been stretched to the limit, are now being called on to create and nurture genuine connection, psychological safety, and well-being across their organizations--all while adapting to the values of a new generation that won't compromise on diversity, equity, and inclusion. As this book shows, human beings are wired to care, and we can become more empathic with practice. Empathy increases dopamine, reduces stress, boosts self-esteem, heightens the immune system, and enriches our relationships. Empathy also improve...
"This book is an examination of the inattention of business schools to moral education, addressing lessons learned from the most recent business corruption scandals and financial crises, and also questioning what we're teaching now and what should be considering in educating future business leaders to cope with the challenges of leading with integrity in the global environment"--Provided by publisher.
Creating Ecological Value is a timely contribution that matches recent trends in innovation economics suggesting that an evolutionary notion of system innovations and a sector-specific industrial dynamics perspective are a suitable analytical framework for the way in which firms address sustainability challenges through innovation. Marcus Wagner, University of Würzburg, Germany We cannot expect to solve the environmental problems we face today by narrowing our focus on single firms. We need to think more systemically. In his book, Creating Ecological Value, Frank Boons takes on this challenge. While his research begins by exploring the diversity of environmental strategies adopted by compan...
In more recent times, the essence of the gatekeeper's role has moved to the 'boundary spanner' - a systems thinker who understands the specific needs and interests of the organization and whose greatest asset is their ability to move across and through the formal and informal features of the modern organization. There are many types of boundaries associated with an organization, for example, horizontal, (function and expertise), vertical (status, hierarchy), geographic, demographic, and stakeholder. Boundaries are "the defining characteristic of organizations and, boundary roles are the link between the environment and the organization" (Aldrich & Herker, 1977) with functions crucial to the ...
Workplace spirituality is an emerging field of study and practice and this book asks the questions: Where have we been in the last ten years as a field and where should we be headed in the next ten years? The editors asked these questions of thought leaders from around the globe, leaders who represent different sectors, faith traditions, worldviews and organizational functions. This volume represents the best of current thinking about the state of the field of workplace spirituality and of what the future holds. There are four themes: (1) management themes such as leadership, ethics, change management, and diversity; (2) workplace spirituality in sectors such as health and wellbeing, policing and creative industries, (3) key issues that are emerging, such as self-spirituality, mindfulness, storytelling and the importance of nature, and (4) cutting edge epistemologies and methodologies including indigenous studies, relational ontology, ethnography, and psychodynamics. These articles were chosen to provoke new thinking, new research, and new practice in the field of workplace spirituality, with the goal of helping the field mature in the next decade.
Development as a reflective practitioner has become an essential quality for practitioners in the fields of health, education and social care. Supervising the Reflective Practitioner provides guidance for supervisors, focusing on what they can do to facilitate the development of reflective practice in supervisees. This book contains a wide range of practical examples including personal accounts and illustrations. Topics covered include: what is reflective practice and why is it important now? how reflective practice connects with personal and professional development key issues in supervising reflective practice methods that can be used in supervision. This accessible book will be of great interest to both supervisors and supervisees who practice clinically in a range of professions, including applied psychology, counselling, psychotherapy, psychiatry and nursing. It will also be useful for professionals working in education, health, and social care who want to support supervisees in the development of reflective practice.