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Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
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As a writer, critic, and philosopher, Stanisław Brzozowski (1878–1911) left a lasting imprint on Polish culture. He absorbed virtually all topical intellectual trends of his time, adapting them for the needs of what he saw as his primary mission: the modernization of Polish culture. The essays of the volume reassess and contextualize Brzozowski's writings from a distinctly transnational vantage point. They shed light on often surprising and hitherto underrated affinities between Brzozowski and intellectual figures and movements in Eastern and Western Europe. Furthermore, they explore the presence of his ideas in twentieth-century century literary criticism and theory.
Explains how to start a hospice, discusses issues concerning their Administration, And Considers Staff Stress, Emotional Support For mourners, ethical problems, and legal concerns.
International Series of Monographs in Pure and Applied Biology, Volume 9: The Vegetation of Poland focuses on the plant geography of Poland, including climate, hydrography, geology, and ecology. The selection first offers information on the historical outline of the development of plant geography and the factors affecting the geographical distribution of plants in Poland. Discussions focus on the development of phytogeographical cartography, floristic and ecological plant geography, and the climate, boundaries, land-relief, hydrography, and geology of Poland. The text then ponders on the influence of man and his economic activities on the vegetation of Poland and the floristic statistics and...