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What Do Children Need to Flourish?
This volume responds to the intense concern for and interest in identifying and measuring what matters for happy, healthy children who grow to be compassionate, responsible adults. And although innumerable organizations undertake efforts aimed at positive youth development, this book takes the first step toward developing a system of national indicators that can be used to monitor positive behaviors and attitudes for children at the national level, in communities, and in programs.
Immigration in American History
Migration to the British Colonies -- Immigration during the early national and Antebellum eras -- Immigration during the late nineteenth century -- The road to restriction -- Immigration under the National Origins Act -- Immigration during the late twentieth century -- Immigration at the dawn of the twenty-first century -- Documents.
Modern Misogyny
Modern Misogyny explores the landscape of popular culture and politics, emphasizing relatively recent moves away from feminist activism to individualism and consumerism where "self-empowerment" represents women's progress. It also explores the retreat to traditional gender roles after September 11, 2001. It interrogates the assumption that feminism is unnecessary, that women have achieved equality, and therefore those women who do insist on being feminists want to get ahead of men. Finally, it takes a fresh look at the positive role that feminism plays in today's "post-feminist" era, and how feminism does and might function in women's lives. Post-feminist discourse encourages young women to believe that they were born into a free society, so if they experience discrimination, it is an individual, isolated problem that may even be their own fault. Modern Misogyny examines that rendering of feminism as irrelevant and as the silencing and marginalizing of feminists.
Delivering Knock Your Socks Off Service
Outlines the skills and techniques of providing superior customer service.
Not To People Like Us
This important book brings the ignored population of abused upper-income women to light, revealing for the first time the depth and severity of "upscale abuse" How is it possible for a highly educated woman with a career and resources of her own to stay in a marriage with an abusive husband? How can a man be considered a pillar of his community, run a successful business and regularly give his wife a black eye? That we can even ask these startling questions proves how convinced we are that domestic abuse is restricted to the lower classes. In "Not to People Like Us" psychotherapist Susan Weitzman dramatically challenges this assumption. It is the first book to explore a previously overlooked...
Dear Teen Me
This collections includes reflections and advice from more than 70 YA authors (including Lauren Oliver, Ellen Hopkins, and Nancy Holder, to name a few) to their teenage selves.
Salsa Dancing into the Social Sciences
This book is both a handbook for defining and completing a research project, and an astute introduction to the neglected history and changeable philosophy of modern social science.
The Language of Battered Women
Shows how battered women's personal theologies help them survive and heal, despite the women's knowledge that religion may also have contributed to their oppression.
Disrupting Fraternity Culture
Disrupting Fraternity Culture explores how young men and women perform male and female roles to "fit in" during the college or young adult years. It is arguable that many young men "perform" the role of the hegemonic male to fit in among peers, and that performing the hegemonic male is to perform acts of violence against women. This project actively examines university organizations and institutions, such as fraternities and sororities, which can encourage anti-female attitudes. All of the narratives used in this study were given willingly and given primarily by peers. The names of the individuals and the names of the fraternity and sorority houses the individuals belong to will not be revea...
Customer Relationship Management
This reader-friendly series is must read for all levels of managers All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. As customer loyalty increasingly becomes a thing of the past, customer relationship management (CRM) has become one of today's hottest topics. Customer Relationship Management supplies easy-to-apply solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are most effective, and how to create and manage both short- and long-term relationships.
