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CRM For Dummies
Save time, save money, and grow your business with more effective CRM CRM For Dummies is the small business leader's guide to managing customer interactions. Customer relationship management is a critical part of any business, and it encompasses everything from business strategy and HR to sales, marketing, events, and more. Solutions exist for businesses of any size, but how do you know which one is right for you? What features do you need? Do you have the people and processes in place to get the most out of whichever one you choose? This book is designed to help business leaders better understand effective CRM and identify the right solution for their business—but it's about much more tha...
Anesthesia and Uncommon Diseases
Now with new coverage of pediatric topics and fully revised chapters, most by new contributors, this new edition provides the latest knowledge and techniques. Includes a new, more user-friendly page layout with algorithms, shaded boxes, and "Most Common" lists.
A History of Norwegian Immigration to the United States
A History of Norwegian Immigration to the United States by George T. Flom is a book that traces the origins and development of the Norwegian-American community from 1825 to 1848. Flom, a professor of Scandinavian languages and literatures, uses historical sources and personal narratives to document the experiences and challenges of the pioneers who left their homeland for a new life in America.
A history of the Norwegians of Illinois
A concise record of the struggles and achievements of the early settlers together with a narrative of what is now being done by the Norwegian-Americans of Illinois in the development of their adopted country
Beyond the Black Box
The black box is orange—and there are actually two of them. They house the cockpit voice recorder and the flight data recorder, instruments vital to airplane crash analyses. But accident investigators cannot rely on the black boxes alone. Beginning with the 1931 Fokker F-10A crash that killed legendary football coach Knute Rockne, this fascinating book provides a behind-the-scenes look at plane wreck investigations. Professor George Bibel shows how forensic experts, scientists, and engineers analyze factors like impact, debris, loading, fire patterns, metallurgy, fracture, crash testing, and human tolerances to determine why planes fall from the sky—and how the information gleaned from accident reconstruction is incorporated into aircraft design and operation to keep commercial aviation as safe as possible.
Morbid Obesity
Written by international experts in the field, this comprehensive book covers all aspects of obesity that may impact upon the practice of the anaesthetist, intensivist or other healthcare professional dealing with the obese patient. The information is presented in a logical manner--opening chapters cover the underlying pathophysiology of obesity and move on to discuss general risk factors, legal and ethical aspects of anaesthesia, changes in pharmacokinetics and pharmacodynamics, pre-operative assessment and management. The main section of the book then focuses on specific problems such as renal function, DVT, patient positioning, airway management and ventilation, pulse oximetry, TOE, brain monitoring and BIS, general, spinal and epidural anaesthesia, volatile anaesthetics and drug delivery. A final section includes chapters that detail the nursing, ICU and trauma management of the obese patient, and covers key topics such as anaesthesia for caesarean section, ECG, infection control, haemodynamic monitoring, post-anaesthetic care and postoperative analgesia.
