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Improving Quality in Healthcare
This book will provide a welcome critical analysis of Quality Improvement during a period of rapid growth in its usage. The author’s insights and experience will help shape how people apply QI tools and encourage deeper thinking about the ideologies and practices that need to be understood before effective change can happen.
Organisational Development in Healthcare
Organisational Development in Healthcare introduces the practical ways in which change in health services can be promoted. It includes descriptions of all of the most important approaches to change currently being used in the NHS, discussion of when they work best and details of the evidence of their impact.
Joshua's Story
In November 2008 James Titcombe and his family suffered a terrible tragedy - the death of their baby son Joshua, aged just 9 days old. For the next six years James dedicated his life to finding out just what happened to Joshua. What he discovers goes far beyond the errors that caused his son's death and reveals a system that worked to deny its own failings. Even the bodies set up to oversee and regulate healthcare seem to impede rather than help James' quest. This is the deeply personal story of one man's extraordinary determination to uncover the truth, revealing the human consequences of cover-up and denial. In 2015, James Titcombe was awarded the OBE for services to patient safety. James now works full-time campaigning for meaningful improvements in the safety of maternity services in the UK.
Networks in Healthcare
Written for health and social care professionals wanting to set up or currently leading a network, this book by two leading experts is practical, informative, but theoretically grounded. Also useful for academics teaching health care leadership, it includes practical diagnostic materials and up to date examples from care sectors world-wide.
Collaborative Strategies and Multi-organizational Partnerships
Contains a collection of papers which were presented at the Seventh International Conference. The aim is to advance the understanding of the nature of such partnerships and strategies by providing an international platform for the exchange of novel ideas, experiences and practices. The conference focused most of its attention on experiences and methodologies regarding multiparadigmatic approaches.
Engaging Communication in Conflict
Written from the authors′ experience in conflict intervention in their private consulting practice, Engaging Communication in Conflict uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management. This book offers encouragement for a world sometimes overwhelmed by conflict and presents an expanded and pragmatic definition of peace. Authors Stephen Littlejohn and Kathy Domenici discuss numerous methods and principles in conflict resolution. They explore transformative mediation, the team mediation system, assessment and evaluation, systemic design, gaming methodology, is...
HC 886 - Investigating Clinical Incidents in the NHS
PASC is inquiring into how incidents of clinical failure in the NHS are investigated - and how subsequent complaints are handled. The Committee is considering ways that untoward clinical incidents could be investigated immediately at a local level, so that facts and evidence are established early, without the need to find blame, and regardless of whether a complaint has been raised. It is hoped that this work will reduce the need for complaints to go to the Parliamentary and Health Services Ombudsman (PHSO), whose main role relates to administrative and service failures in the NHS in England.
Moral Leadership in Medicine
What are the moral challenges that confront doctors as they manage healthcare institutions? How do we build trust in medical organisations? How do we conceptualize moral action? Based on accounts given by senior doctors from organisations throughout the UK, this book discusses the issues medical leaders find most troubling and identifies the moral tensions they face. Moral Leadership in Medicine examines in detail how doctors protect patients' interests, implement morally controversial change, manage colleagues in difficulty and rebuild trust after serious medical harm. The book discusses how leaders develop moral narratives to make sense of these situations, how they behave while balancing conflicting moral goals and how they influence those around them to do the right thing in difficult circumstances. Based on empirical ethical analysis, this volume is essential reading for clinicians in leadership roles and students and academics in the fields of healthcare management, medical law and healthcare ethics.
Performance Management in Health Care
An exploration of the theoretical and philosophical background of performance development, this edited collection focuses sharply on the practical aspects associated with it within the healthcare sector.
Networks in Healthcare
Written for health and social care professionals wanting to set up or currently leading a network, this book by two leading experts is practical, informative, but theoretically grounded. Also useful for academics teaching health care leadership, it includes practical diagnostic materials and up to date examples from care sectors world-wide.
