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Making Lean and Continuous Improvement Work
Despite the popularity of lean and continuous improvement around the world, most organisations and their leaders struggle to make improvement work. Many are trying to cope with day-to-day business issues. They bury their heads in the work as they either give up on trying to improve or are floundering as they keep trying new initiatives to improve with little success. Most lean thinking and improvement publications focus on the use of improvement tools but never really get to the core of why organisations are not seeing the real results from these techniques and lean thinking as an improvement strategy. They talk about what to do but not about the common problems you can expect along the way ...
Civil Service Year Book 2004
Published in association with Great Britain's Cabinet Office, the Civil Service Yearbook is a one-stop reference tool for anybody working in, dealing with, or interested in any aspect of Great Britain's Civil Service. It provides full details of all central and devolved government, their contact details, responsibilities and key staff; comprehensive details of all executive agencies and non-departmental public bodies and their affiliations; details of a wide range of related organizations, including museums, galleries, libraries, and research establishments; and improved research aids to make sure that this information is even more accessible than before.
Improving Quality in Healthcare
This book is for anyone who is interested in improving quality in healthcare. It will appeal to those who are traditionally responsible for quality matters, as well as practicing clinicians and leaders. Unusually, it will also be as relevant to those who have the keenest interest in the quality of care - interested citizens. It is a deliberate antidote to the anti-intellectual, QI tool driven, mechanistic approach that still dominates much of healthcare quality improvement work. The authors - both of whom have extensive experience of working in and around quality issues in healthcare at a national, regional and local level - challenge such approaches, which they believe fail to take account ...
Nursing Times
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Battle of Berlin
The Battle of Berlin, the bombing of the ‘Big City’ as it was known to the crews of RAF Bomber Command, raged from 18 November 1943 to the end of the war in Europe in 1945. It is recalled here both by those in the air over capital of the Third Reich, as well as those who suffered under the bombing onslaught. At the start of the Battle of Berlin, Sir Arthur Harris had predicted that the ‘Big City’ would ‘cost between 400-500 aircraft’, but that it would also ‘cost Germany the war’. He was proved wrong on both counts. Berlin was not ‘wrecked from end to end’, as Harris predicted on 3 November 1943 – ‘if the USAAF will come in on it’ – although a considerable part of...
The Secret Keeper
A cloth bag containing ten copies of the title.
Why We Watch
"I believe that the American television rerun is the path to personal peace". So states Dr. Will Miller, a psychotherapist, minister, and stand-up comedian who has been on Nick at Nite since 1992. With a strong dose of humor, he explores questions such as: What did ten years of watching Scoobie Doo do to your psyche? In self-esteem, are you a Herman Munster or Mary Richards? And, what about the sexuality of Jeannie, Samantha, and Mr. Ed? 50 photos and line drawings.
