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Digital Library Use
Viewing digital libraries as sociotechnical systems, networks of people and technology interacting with society. The contributors to this volume view digital libraries (DLs) from a social as well as technological perspective. They see DLs as sociotechnical systems, networks of technology, information artifacts, and people and practices interacting with the larger world of work and society. As Bruce Schatz observes in his foreword, for a digital library to be useful, the users, the documents, and the information system must be in harmony. The contributors begin by asking how we evaluate DLs—how we can understand them in order to build better DLs—but they move beyond these basic concerns t...
Knowledge Management in Practice
This is the third entry in an ambitious, highly regarded KM book series edited by T. Kanti Srikantaiah and Michael E. D. Koenig. Where Knowledge Management for the Information Professional (2000) offered information professionals an introduction to KM and Knowledge Management Lessons Learned (2004) assessed KM applications and innovations, Knowledge Management in Practice looks at how KM can be and is being implemented in organizations today. Featuring the contributions of more than 20 experts in the field, the book is unique in surveying the efforts of KM specialists to extend knowledge beyond their organizations and in providing a framework for understanding user context. The result is a must-read for any professional seeking to connect organizational KM systems with increasingly diverse and geographically dispersed user communities.
Digital Library Use
Viewing digital libraries as sociotechnical systems, networks of people and technology interacting with society.
Assessing Service Quality
Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. Since Assessing Service Quality premiered in 1998, receiving the prestigious Highsmith Library Literature Award, scores of library managers and administrators have trusted its guidance for applying a customer-centered approach to service quality and performance evaluation. This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences. With a c...
Access Services in Libraries
This book, first published in 1992, establishes a theoretical base for access services while also suggesting connections between theory and practice. It provides fresh thinking that re-examines previous writings in this area, presents new experimental designs and results, creates contemporary organizational solutions, and adopts innovative techniques for increasing users’ access to library materials within constrained budgets. Access services librarians, circulation department librarians, and library managers, especially those who are considering a reorganization that will include access services, will benefit from the philosophical and theoretical articles as well as practical advice on the design, delivery, and evaluation of responsive library services. Chapters in this invaluable book fill the gap in the literature about access services including theoretical descriptions of access services, current developing trends in access services, the historical development of the access services concept, practical studies related to common access services issues, and projections of future challenges.
Forget Me Not
Young readers are given an emotionally powerful yet accessible introduction to what it is like having a close family member with Alzheimer’s disease in this deeply resonant story about the relationship between a girl and her grandmother. Grandma’s whole family is concerned as they start to notice that she is becoming more and more forgetful. After they find her wandering the neighborhood, they need to make an important decision on her behalf—that the time has come for her to move out of her house and into an assisted living community where she can have the best care possible.
A Survey of Digital Library Aggregation Services, 2003
Provides an overview of digital library aggregation services, organizes them into functional clusters, and evaluates them from the perspective of an informed user. Most of the services under review rely wholly or partially on the Protocol for Metadata Harvesting of the Open Archives Initiative (OAI-PMH).
1979-1990
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Personnel Literature
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