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Critical Corporate Communications
Critical Corporate Communications :A Best Practice Blueprint Naomi Langford-Wood and Brian Salter A good flow of information is essential to all businesses that succeed. The latest Fast Track title is a practical and comprehensive guide to getting the very best out of your corporate communications. It deals with all the different methods of internal and external corporate communication available - letters, fax, email, text, WAP, internet, telephone, face-to-face, and even body language and other non-verbal signals - and shows how best to utilise them within your organisation. Best practice examples are given as well as advice for implementation via a communications audit. Author: Naomi is an...
Dealing With Difficult People In A Week
The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!
Dealing with Difficult People in a Week
The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!
The Complete Idiot's Guide to E-commerce UK
Providing information on getting started in business on the Internet, this text shows how to compete in the UK market. It covers pay-as-you-go phone calls, local ISP rates and local success stories such as Tescos. The five main sections include: What is ecommerce?; emarketing; and estrategies.
The UK Business Internet Starter Kit
Make the Internet work for your business All you need is a PC and a modem - The UK Business Internet Starter Kit gives you the rest. A no-nonsense, practical guide for anyone wanting to use the power of the Internet to boost their business performance. Aimed particularly at UK microbusinesses and SMEs, this book not only tells you what to do, it gives you the tools to get started - professional advice, free Internet access, and a wealth of handy software applications. Whether you're a complete Internet novice or if your company is already online, The UK Business Internet Starter Kit is an essential companion: All the basics - choose the best route on to the Internet for your business Why you need the Internet - an in-depth guide to the business opportunities available Online security - all you need to know Good and bad business practice on the web - learn from successful (and unsuccessful) examples A web site for your own business - conception, construction, marketing and development Build your own online store - and save money with our exclusive deal with Shopcreator software Tips and tricks throughout - common problems tackled in plain English
Dealing with Difficult People
Economics.
The Essential Business Guide to the Internet
This user-friendly guide to the Internet aims to enable directors and managers to grasp the commercial opportunities in using the Internet for business. Specifically non-technical, it nevertheless provides a thorough grounding in the opportunities and threats posed to business by the Internet, examining the possiblities while debunking some of the myths and hype surrounding the World Wide Web.
Successful Use of E-mail in a Week
Use e-mail to your advantage by following the step-by-step guidance provided in this book. It offers an approach to both technical and office processes. It demonstrates how to: be more efficient; communicate more effectively; reduce costs; improve customer service; and improve turn-around times with both clients and fellow workers.
Successfully Dealing with Difficult People in a Week
Learning why difficult people behave in the way they do is the first step to reducing your stress levels and operating more successfully as a team. This step-by-step guide encourages managers to look for the warning signs and to analyse what it is that makes others tick.
A Simple Guide to Flash 5 for Windows
Each book in the Simple Guide series provides a subject at a basic level. Only key definitions are discussed, and the detail is kept to the average reader's requirements. Background, history and theory are left out, and only useful and popular tasks are discussed.
