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Handbook of Systems Thinking Methods
The systems thinking philosophy has become popular in human factors and ergonomics and safety science. These methods are being used to understand and resolve complex societal problems in areas such as transport safety, workplace safety, medication error, disaster management, child abuse, financial crises, terrorism, climate change and public health and wellbeing. This handbook presents practical step-by-step guidance for practitioners and researchers wishing to use these methods to tackle complex problems. Each method includes an example case study which demonstrates how the method can be applied and how the results can be interpreted and translated into practical recommendations. The book p...
Macrocognition: The Science and Engineering of Sociotechnical Work Systems
The increasing complexity of work systems and changes in the nature of workplace technology over the past century have resulted in an exponential shift in the nature of work activities, from physical labor to cognitive work. Modern work systems have many characteristics that make them cognitively complex: They can be highly interactive; comprised of multiple agents and artifacts; information may be limited and distributed across space and time; task goals are frequently ill-defined, conflicting, dynamic and emergent; planning may only be possible at general levels of abstraction or require adaptive solutions; some degree of proficiency or expertise is required; the stakes are often high; and...
Complex Problem Solving Beyond the Psychometric Approach
Complex problem solving (CPS) and related topics such as dynamic decision-making (DDM) and complex dynamic control (CDC) represent multifaceted psychological phenomena. In abroad sense, CPS encompasses learning, decision-making, and acting in complex and dynamic situations. Moreover, solutions to problems that people face in such situations are often generated in teams or groups. This adds another layer of complexity to the situation itself because of the emerging issues that arise from the social dynamics of group interactions. This framing of CPS means that it is not a single construct that can be measured by using a particular type of CPS task (e.g. minimal complex system tests), which is...
Sport Skill Acquisition
"This textbook considers three theoretical approaches to skill acquisition exploring how these different approaches can be used separately or in a blended form, which the authors term Professional Judgement and Decision Making (PJDM), or the "It Depends" approach. The mental, organizational, planning, and social aspects of skill are discussed, along with practical guidance on how skill can best be planned for, developed, executed, and integrated"--
Translating Systems Thinking into Practice
Systems thinking tells us that human error, violations and technology failures result from poorly designed and managed work systems. To help us understand and prevent injuries and incidents, incident reporting systems must be capable of collecting data on contributory factors from across the overall work system, in addition to factors relating to the immediate context of the event (e.g. front-line workers, environment, and equipment). This book describes how to design a practical, usable incident reporting system based on this approach. The book contains all the information needed to effectively design and implement a new incident reporting system underpinned by systems thinking. It also pro...
Engineering Psychology and Cognitive Ergonomics
This book constitutes the refereed proceedings of the 12th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, held in Los Angeles, CA, USA, in August 2015. The total of 1462 papers and 246 poster papers presented at the HCII 2015 conferences was carefully reviewed and selected from 4843 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The 49 contributions included in the EPCE proceedings were organized in the following topical sections: cognitive aspects of display and information design; applied cognitive psychology; safety, risk and human reliability; and aviation and space safety.
Forever Skills
What skills will matter most for work, business and life in the future? Where should you focus your energy and effort when the world is changing at an extraordinary rate? How can you future proof yourself, your organisation and your kids? In this ground-breaking book Kieran Flanagan and Dan Gregory have interviewed hundreds of successful business people, educators, futurists, economists and historians to uncover the key skills that will always be critical to success in business and in life. Where most futurists increase your sense of panic and anxiety with dystopian images of the not-too-distant future characterised by Artificial Intelligence (AI) taking our jobs, algorithms hacking our most...
Occupational and Environmental Safety and Health III
This book gathers cutting-edge research and best practices relating to occupational risk and safety management, healthcare and ergonomics. It covers strategies for different types of industry, such as construction, food, chemical and healthcare. It gives a special emphasis on challenges posed by automation, discussing solutions offered by technologies, and reporting on case studies carried out in different countries. Chapters are based on selected contributions to the 17th International Symposium on Occupational Safety and Hygiene (SHO 2021), held virtually on November 17–19, 2021, from Portugal. By reporting on different perspectives, such as the ones from managers, workers and OSH professionals, and covering timely issues, such as safety evaluation of human-robot collaboration, this book offers extensive information and a source of inspiration to OSH researchers, practitioners and organizations operating in both local and global contexts.
Encyclopedia of Technological Hazards and Disasters in the Social Sciences
The Encyclopedia of Technological Hazards and Disasters in the Social Sciences brings together an array of global experts to investigate, explore and analyse human-caused disaster events. Providing insights into both the origins and aftermaths of disaster events, it offers advanced understanding of a broad range of disaster events facing society during the Anthropocene.
Systems Thinking in Practice
This book presents the latest developments of Systems Thinking in Practice to the analysis and design of complex sociotechnical systems. The Event Analysis of Systemic Teamwork (EAST) method is applied to micro, meso and macro systems. Written by experts in the field, this text covers a diverse range of domains, including: automation, aviation, energy grid distribution, military command and control, road and rail transportation, sports, and urban planning. Extensions to the EAST method are presented along with future directions for the approach. Illustrates a contemporary review of the status of Distributed Cognition (DCOG) Presents examples of the application of Event Analysis of Systemic Teamwork (EAST) method Presents examples of the application of Event Analysis of Systemic Teamwork (EAST) method Discusses the metrics for the examination of social, task, and information networks Provides comparison of alternative networks with implications for design of DCOG in systems
