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The Policy-making Process in the Criminal Justice System
This book offers a fresh perspective on the policy making process in the criminal justice system offering a detailed overview of both the theory behind it and how it plays out in practice with contemporary policy examples.
The Darkest Winter
WHAT IF ALL OF TODAY’S TECHNOLOGY SUDDENLY DISAPPEARED? Tim is a modern young man living a modern life in the highly industrialized northeastern United States. In a world of convenience and instant gratification, he surfs the ‘Net, talks and texts on his phone, and enjoys all of the digital entertainment available. He has a girlfriend, Emily, who recently moved to Chicago to pursue an impossible-to-refuse professional opportunity. And although they miss each other tremendously, at least they can stay in touch through the network of today’s technology. Then everything changes. Following a masterfully executed cyberattack by one of the US’s most persistent foes, the overly tech-depende...
Global Alliances in Tourism and Hospitality Management
Target your business strategies to fit specific tourist cultures! Since Thomas Cook packaged the first tour in 1841, hospitality and tourism enterprises have forged long-term alliances with one another. Yet research suggests that most such alliances will fail. What goes wrong? How can tourism professionals take advantage of all the benefits of international cooperation while minimizing the potentially disastrous risks of failure? Global Alliances in Tourism and Hospitality Management provides empirical research, case studies, and theory to help you make the right decisions about this potentially high-profit strategy. To compete in the world travel market, a firm must increase its ability to ...
Haiku of the Dead
Poetry to eat your brains. "Haiku of the Dead" is an anthology that pieces together a warm-hearted story of guts and gore. Told through the imagistic language of haiku, every flesh-ripping moment of the zombie apocalypse is covered, from dawn to demise. Thirty-five narrators take the readers through infested streets and graveyards from the points of view of both survivors and the undead. With haiku from authors around the world, including Adrian George Nicolae, Alyssa Black, Andrew Miller, Betty Villareal, Bruce Harris, Cathy Bryant, Chris Fradkin, Christopher Evans, Clarice Radrick, Colin M. Drysdale, Colin W. Campbell, David Revilla, David S. Pointer, Donald Raymond, Fanni Suto, Irene Smit...
Quality Issues in Heritage Visitor Attractions
* Quality as a tool for success *Covers a diverse range of quality issues and theories in the context of heritage attractions * Well-respected international contributor team of academics and practitioners Heritage Tourism is the fastest growing component of the tourism market. Tourists have more choices than ever and their past experiences and future expectations make them even more discerning customers. A focus on quality can assist with customer satisfaction and business excellence. This new book on Quality issues brings together a range of specialists who lead us from the evolution of quality to our current position on the quality roadmap. It provides a toolkit to assist on the continuous...
Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry
The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and servi...
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