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Agents of Change
This book focuses on the transition faced by business organizations and their stakeholders as they move from protected markets to open competition, and it explores how these changes can be facilitated by outside interveners/agents. The four authors--two from Europe and two from the United States--have worked separately as consultants with leaders of many companies and unions facing these challenges including AT & T, Lucent, Electricite de France and the Italian State Railways (Ferrovie dello Stato). The reader is thus afforded an unusual insight into the process of change in a large organization--not only close up accounts of what happened, but understanding of the relationship between the r...
Trust in a Complex World
Can we rebuild trust in a time of increasing conflict and paralysis? Or rather, can we build trust, for the first time, wide and strong enough to bring us together to work on the complex problems of our age? Relations of trust have been weakened over the past century by a historic expansion of communication and cross-cultural interaction, and the advance of complex, fluid relationships. Now the rapid rise of the internet has accelerated the disruption. Many long for the comfort and security of relations in which one knew whom to trust and what to expect; yet at the same time they may embrace the dynamism and creativity that comes from mixing of cultures and perspectives. This book explores c...
The New Unionism
Examines trends in organized labour in the USA, focusing on the period following the Wagner Act of 1935. Proposes a new form of " associational unionism" which rejects the usual boundary between workers and management, and defines a new system of representation based on multilateral negotiation involving management, different groups of workers, and other interested parties.
The Firm as a Collaborative Community
This volume explores the changing nature of community in modern corporations. Community within and between firms--the fabric of trust so essential to contemporary business--has long been based on loyalty. This loyalty has been largely destroyed by three decades of economic turbulence, downsizing and restructuring. Yet community is more important than ever in an increasingly complex, knowledge-intensive economy. The thesis of this volume is that a new form of community is slowly emerging--one that is more flexible and wider in scope than the community of loyalty, and that transcends the limitations of both traditional Gemeinschaft and modern Gesellschaft. We call this form 'collaborative comm...
Professional Responsibility
At the center of this book is the complex and perplexing question of how to design professional preparation programs, organizational management practices, public policy systems and robust professional associations committed to and capable of, maintaining confidence, trust and the other hallmarks of responsible professionalism. To do this, we need to rebuild our understanding of professional responsibility from the ground up. We describe how individuals might be prepared to engage in responsible professional service delivery, examine promising options for the reform of professional service systems and finally, outline a reform strategy for improving practice in education and medicine – two ...
How to Make Collaboration Work
Every day we work with others to solve problems and make decisions, but the experience is often stressful, frustrating, and inefficient. In How to Make Collaboration Work, David Straus, a pioneer in the field of group problem solving, introduces five principles of collaboration that have been proven successful time and again in nearly every conceivable setting. Straus draws on his thirty years of personal and professional experience to show how these principles have been applied by organizations as diverse as Ford Motor Company, the U.S. Environmental Protection Agency, Harvard Business School Publishing, Boston Public Schools, Kaiser Permanente, the city of Denver, and many others. How to Make Collaboration Work shows how collaboration can become a joy rather than a chore-a kind of chemical reaction that releases far more energy than it consumes.
The Oxford Handbook of Sociology and Organization Studies
Organizations are a defining feature of the modern world, and the study of organizations (Organization Studies) has become well established in both sociology departments and professional schools, most notably business and management schools. Organization Studies has long drawn inspiration from foundational work in sociology. The sociological lens affords depth of insight into the technological, economic, cultural, and political forces that shape organizations from both within and without. In particular, "classical" works in sociology have long energized organizational research, primarily by suggesting ways of making sense of the ever-accelerating pace of social change. In recent decades, how...
Negotiation
Comprises a collection of papers discussing the issue of negotiation. Presents a set of ideas, organized around frameworks for improving negotiation; the challanges to applying these ideas in organizational settings; and some analysis of individual behaviour in negotiation.
