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Manajemen Pelayanan Publik
Pada dasarnya setiap manusia membutuhkan pelayanan, bahkansecara ekstrim dapat dikatakan bahwa pelayanan tidak dapat dipisahkan dengan kehidupan manusia. Dalam hal ini manajemen peyanan public jugahal yang tidak dapat dipisahkan dari sebuah sistem pemerintahan. Jika satu komponennya lemah, maka kinerja sistem akan menurun atau tidak optimal. Dengan perspektif demikian, kinerja subsistem upaya pengoptimalan system pemerintahan akan sangat tergantung dengan kinerja subsistem lainnya, demikian pula sebaliknya. Peningkatan kinerja subsistem upaya pengoptimalan system pemerintahan tidak akan banyak manfaatnya jika kinerja manajemen pelayanan publik tidak ditingkatkan.
The Glory of Sri Sri Ganesh
The Glory of Sri Sri Ganesh shows the lives of the underdogs the Lachhimsa, the Rukmanis, the Mohors and the Haroas as a contrast to the lives of their all-powerful overlords the Medinis and Ganeshes. Lachhima, whose leashed bitterness and anger of a lifetime against Medini and Ganesh is liberated at the end of the novel when Ganesh begs her to save his life, decides to save him, but on her own terms. The title of the work itself becomes a tool for subversion in this sprawling novel which takes the reader through a multilayered narrative into the socio-economic malaise of post-independence rural India. Mahasweta Devi s corrosive humour and cryptic style are at their best as she takes on issu...
Understanding the Islamic Scripture
This book makes the Qur'an accessible to the English-speaking student who lacks the linguistic background to read it in the original Arabic by offering accessible translations of, and commentary on, a series of selected passages that are representative of the Islamic scripture. Mustanstir Mir, Director of the Center for Islamic Studies at Youngstown State University, offers clear translations and analysis of 35 selected passages of the Qur'an that will help students understand what kind of book the Qur'an is, what the scripture says, and how it says it.
If You Believe in Mermaids... Don't Tell
Some things you just can't say, even to your parents. "Dad, did you ever want to be a mermaid?" Nope. Don't say it. Not if you're a boy. You gotta keep it inside. Maybe thirteen-year-old Todd Winslow is the best diver at summer camp. If only diving could save him. Underwater is a much kinder world, a secret mermaid world that no one else can know about - not Dad, and definitely not Brad, the camp's numero uno bad boy. Todd tries to fit in, playing nice with flirty model-wannabe Sylvie and shunning nature-nerd Olivia - but you can only fool people for so long. Brad is watching every move, ready to expose all that's different about Todd. Then there's the doll thing. And Dad finds out. How will...
Corporate Social Irresponsibility
Corporate social responsibility (CSR) has become an increasingly heated topic since the 1980s. This title proposes that the concept of Corporate Social Irresponsibility (CSI) offers a better theoretical platform to avoid the vagueness, ambiguity, arbitrariness and mysticism of CSR.
PISA The PISA 2003 Assessment Framework Mathematics, Reading, Science and Problem Solving Knowledge and Skills
The PISA 2003 Assessment Framework presents the conceptual underpinning of the PISA 2003 assessments. Within each assessment area, the volume defines the content that students need to acquire, the processes that need to be performed and the contexts in which knowledge and skills are applied.
Vertical Villages
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Gardens of Water
Turkey, 1999. A devastating earthquake brings Istanbul crumbling to the ground, ripping apart the fragile stability of Sinan's world. His family home becomes a makeshift tent in a camp run by Western missionaries whom he stubbornly distrusts, and he soon finds himself struggling to protect his family's honour and values. As he becomes a helpless witness to his daughter's dangerous infatuation with a young American, Sinan takes a series of drastic decisions with unforeseeable consequences. Cultures clash, political and religious tensions mount, and Sinan's actions spiral into a powerful and heartbreaking conclusion.
Educating for Character
Calls for renewed moral education in America's schools, offering dozens of programs schools can adopt to teach students respect, responsibility, hard work, and other values that should not be left to parents to teach.
A Profile of the Steel Industry
Steel companies were at the birth of the modern business corporation. The first billion dollar corporation ever formed was U.S. Steel in 1901. By the mid-twentieth century the steel mill and the automobile plant were the two pillars upon which the twentieth century industrial economy rested. Given the scale of capital and operations, vertical integration was seen to be pivotal, from the raw materials of iron ore and coal on one end of the supply chain to the myriad of finished products on the other. By the end of the twentieth century, however, things had dramatically changed. Take a look inside for a brilliant and concise history of the steel industry. The author has put together a true pre...
