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The second edition of this award-winning reference provides step-by-step instructions for establishing and maturing a project management office (PMO). Concise and easy to read, The Strategic Project Office, Second Edition covers the four primary areas of knowledge and practice regarding the PMO: governance and portfolio management, resource optimization, organizational change, and performance measurement. Winner of the 2001 David I. Cleland Project Management Literature Award from the Project Management Institute, the first edition introduced the concept of PMO as a strategic resource. This second edition adds reporting on cutting-edge research on the status and roles of today’s PMO, highl...
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Written for researchers, educators, practitioners, and serious students of the team phenomenon, Team Effectiveness and Decision Making in Organizations provides the latest research perspective on teams: their nature, their function, their effectiveness, their decision-making processes, and their ability to change the face of organizational life.In eleven groundbreaking chapters, the book investigates the internal processes and external factors that affect critical decision making in teams and presents tested models and methods for improving team effectiveness in any organizational context.
The perfect guide to more effective communication, 'By All Means Communicate', Second Edition presents communication concepts and skills that can be used in a variety of situations. LeRoy L. Lane, Ph.D. University of Oregon, brings years of teaching experience to this hybrid approach to communication, covering fundamentals, interpersonal, small group, and public contexts. The new edition explores topics such as: Taking notes on the speaker's message (Chapter 2). Improving your perception (Chapter 3). Touching in nonverbal communication (Chapter 5). Characteristics of creativity (Chapter 6). Management of interpersonal conflicts (Chapter 8).