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Marketing Mistakes
"In a lively conversational style, Robert Hartley provides play-by-play analyses of actual decisions and practices that led to major marketing wars, comebacks, crises, and triumphs in top corporations. Hands-on exercises and debates invite you to immerse yourself in various situations. These real-life war stories are packed with practical tips and learning experiences that can serve you throughout your career."--BOOK JACKET.
Gunship Pilot
It was 1968 and Robert Hartley was on his first combat mission in Vietnam as copilot of a helicopter gunship. As he and his platoon leader flew over the A Shau Valley, a Chinook helicopter engulfed in flames suddenly came into view. Hartley noticed tiny black smoking objects exiting the tail ramp of the aircraft. Seconds later, he realized those objects were men escaping the flames and plunging to their deaths. It was in that moment that he silently wondered, How the hell did I get here? Mr. Hartley was still wet behind the ears when he was tossed into the cauldron of Americas most unpopular war as an attack helicopter gunship pilot. As he shares a gripping, birds-eye view of battles that to...
Business Ethics
Be an ethical manager, or face dangerous consequences! In today's business climate, firms need to be wary of practices that may provoke criticism and scandals. Investigative reporters, eager lawyers, and zealous governmental agencies are lurking in the wings. These lessons of the past give you an inside look at some of the biggest mistakes of recent history. You can ponder not only how they might have been avoided, but also how their resolution might have been better handled. Robert Hartley, author of the popular Marketing and Management Mistakes and Successes books, brings you face-to-face with major players and the temptations, crises, and torments they experienced. Thought-provoking discu...
Business Ethics
Any company violating the public trust today puts itself at a disadvantage. Competitors who are more eager to please their clients will gain the upper hand by developing trusting relationships. Readers are exposed to ethical problems, striking examples of unethical conduct, and a variety of moral dilemmas and temptations businesses encounter every day. The aim of this book is to teach from the mistakes of the well-known cases described and to show how to avoid, and how to respond best, should the worse scenario occur.
Management Mistakes & Successes
The Third Edition incorporates many new case studies. Presented here are some of the most notable management mistakes in history, with insightful discussions of why they failed. Most of the examples are new to this edition, including cases on the Savings and Loan industry, Robert Campeau's eroding retail empire and Yugo, the eastern European manufacturer, but some classic cases have been retained. A variety of industries are represented, and management failures are now compared with successes within each industry. Packed with hard-won knowledge.
North and Central
Andy's a bartender in North Austin in the late 1970s. For years, he's been slinging beers to corrupt cops and fat Zenith employees, but given the neighborhood's ongoing decline (and his own serious health issues), he's starting to wonder how long it can go on. He's a dying man serving workers from a dying factory in a dying neighborhood; he sees crime on the rise--and he decides to become a criminal himself."North and Central" perfectly evokes Chicago in the epic winter of '78-'79--the bleak season of blizzards and disco and John Wayne Gacy--capturing the city in microcosm through the denizens of one blue-collar watering hole. If Springsteen and Bukowski had teamed up to write a story about a Chicago bar, they'd have been hard pressed to do better than this; it's an anti-Cheers, a bittersweet story about a place where everybody knows your nickname, and they're tired of you coming around because you're a degenerate. But it's more than just a static portrait; it's a gripping and moving story destined to earn its own place among the classics of Chicago literature.
Dear Hartley
A mother writes honest, reflective letters to guide her son as he navigates through life with a common-sense appeal to the next generation: Drop the worst and take the best of what you're given. In these days of nonstop, round-the-clock division, where confrontation is our most prevalent form of entertainment, we’ve forgotten the more fundamental things that unite us. We’ve lost track of the importance of conversations that foster growth, self-reflection, and discovery of one another while cultivating our sense of shared humanity. In her new book, Dear Hartley, Jedediah Bila reignites much-needed conversations about everything from character and empathy to parenting and friendship, from ...
Systems Analysis & Design for Management
Management in private and public sector organizations: the pressure for change; An introduction to systems theory and systems analysis: types and process; Techniques and tools commonly used in systems analysis; Computer based information systems: design and control; Systems analysis and design for computer based information systems; Systems engineering testing and implementation; Marketing information systems; Operations information systems; Financial information systems; Systems analysis: organization and staffing considerations; The behavioral impact of information systems; Computer and systems publications and associations.
