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A Holistic Approach to Process Optimisation
This book provides an overview of the various methods for creating and implementing efficient work processes. The author presents the most important tools for working on improvement projects such as process mapping, Ishikawa diagram, burn-down chart, or Pareto chart. Using successfully realized improvement projects from practice, the concrete implementation of process optimization is illustrated. In addition, it is shown how these methods, which originate from the production sector, can be successfully used in the office sector.
Sara's New Realm
In the exciting sci-fi novel Sara’s New Realm, Sara and Matt’s honeymoon is interrupted by her life-long guide, Rowena, who gives her an urgent assignment: She must locate an alien named Dardo. A rumor is spreading fast that Dardo is asking all aliens to leave Earth before it is destroyed! She must find out if the rumor is true. Jenny and Beau, their best friends, join the couple in their quest. Trouble starts when the American government issues warrants to stop them from interfering with the alien nation. Sara learns of her true origins and destiny, angering the alien king’s nephew enough to make him kidnap Matt and her friends. New alien friends help her locate them and find the real reason behind the rumor about Earth’s demise. She discovers that a large asteroid is heading straight for Earth! Sara wants to help destroy the asteroid, but no one – not the American government, the aliens, or the fairy world – can solve the problem. When all looks hopeless, Sara’s guide Rowena sends Sara to the mythological god, Vishnu, whose mighty weapon may be the only way to save Earth.
Memories of Belonging: Descendants of Italian Migrants to the United States, 1884-Present
Memories of Belonging is a three-generation oral-history study of the offspring of southern Italians who migrated to Worcester, Massachusetts, in 1913. Supplemented with the interviewees’ private documents and working from U.S. and Italian archives, Christa Wirth documents a century of transatlantic migration, assimilation, and later-generation self-identification. Her research reveals how memories of migration, everyday life, and ethnicity are passed down through the generations, altered, and contested while constituting family identities. The fact that not all descendants of Italian migrants moved into the U.S. middle class, combined with their continued use of hyphenated identities, points to a history of lived ethnicity and societal exclusion. Moreover, this book demonstrates the extent of forgetting that is required in order to construct an ethnic identity.
Sara's Unexpected Detour
Sara Hill is excited to start the weekend which promises a wonderful time with Matt Sames, the man of her dreams, at her best friend Jennys wedding. Although the trip is only three hours long, Sara takes an unexpected detour to another dimension and never arrives at her parents home in Houston, as expected. Will she make it to the wedding? Will she ever be able to get back? As search parties look for her, she is nowhere anyone can find her. Shes sheltered by a group of rebels who insist shes there to save them from being totally annihilated.
Confessions of an Elementary School Principal
Take a peek! What kinds of things really happen inside an elementary school? The stories in Confessions of an Elementary School Principal will make you laugh. A few may make you cry. Other stories will provide insight into children and teaching. Many will give you pause and something to ponder. Stories span the career of Meril Smith. He is one of the lucky people who never went to work. He loved almost every ten-hour day he spent with students, teachers, and parents. All the stories are true. Only some of the names in the stories have been changed to "protect the guilty."
Chasing Darkness
'Crais is on top form in CHASING DARKNESS. It's a first-rate puzzle, with many twists and nothing quite as it seems' SUNDAY TELEGRAPH 'Elvis Cole continues to be up there with the best of them ... the climax and denouement are terrific' THE TIMES Three years ago Elvis Cole's actions may have freed a killer. Now three more young women are dead... It is fire season, and the hills of Los Angeles are burning. As the Police and Fire Departments evacuate the inhabitants, they find something no one expected: the days-old corpse of a middle-aged recluse who apparently committed suicide. Then comes an even more horrible discovery. Clutched in his lap is a photo album containing photographs of seven y...
The Financial Times Guide to Inclusion and Diversity
87% of companies state I&D is a value or priority area for them, but only 10% of I&D programmes are fully mature . This is even though research shows that organisations with an inclusive culture perform better, are more innovative and agile, and achieve better business outcomes. Written by a respected I&D expert, The FT Guide to Inclusion and Diversity shows you everything you need to know about how to create and implement a I&D strategy that will have a positive impact on people performance and business results. This book gives you a step-by-step guide to the tools, theory and the latest new thinking you need to design a compelling I&D strategy for your organisation. Clear, compelling and c...
