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This volume includes contributions selected after a double blind review process and presented as a preliminary version at the 45th Meeting of the Italian Statistical Society. The papers provide significant and innovative original contributions and cover a broad range of topics including: statistical theory; methods for time series and spatial data; statistical modeling and data analysis; survey methodology and official statistics; analysis of social, demographic and health data; and economic statistics and econometrics.
The volume provides results from the latest methodological developments in data analysis and classification and highlights new emerging subjects within the field. It contains articles about statistical models, classification, cluster analysis, multidimensional scaling, multivariate analysis, latent variables, knowledge extraction from temporal data, financial and economic applications, and missing values. Papers cover both theoretical and empirical aspects.
Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a very simple way, without using models or statistical methods. Typical reports include descriptive statistics and basic graphical displays. As demonstrated in this book, integrating such basic analysis with more advanced tools, provides insights on non-obvious patterns and important relationships between the survey variables. This knowledge can significantly affect the conclusions derived from a survey. Key features: Provides an integrated, case-studies based approach to analysing customer survey...
In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and practice in loyalty management. Loyalty management is increasingly identified with the design and management of a quality customer experience in the journey across the many touchpoints that connect the customer with the brand. Evaluating the research on best practice and offering concrete examples from industry, including seven international case studies, the authors present a fresh take on the tools, strategies and skills – from loyalty programs to CRM to CX – that underpin loyalty’s key significance in marketing. New to this 2nd edition, readers will find: A new chapter e...
This volume provides recent research results in data analysis, classification and multivariate statistics and highlights perspectives for new scientific developments within these areas. Particular attention is devoted to methodological issues in clustering, statistical modeling and data mining. The volume also contains significant contributions to a wide range of applications such as finance, marketing, and social sciences. The papers in this volume were first presented at the 7th Conference of the Classification and Data Analysis Group (ClaDAG) of the Italian Statistical Society, held at the University of Catania, Italy.
This volume contains both methodological papers showing new original methods, and papers on applications illustrating how new domain-specific knowledge can be made available from data by clever use of data analysis methods. The volume is subdivided in three parts: Classification and Data Analysis; Data Mining; and Applications. The selection of peer reviewed papers had been presented at a meeting of classification societies held in Florence, Italy, in the area of "Classification and Data Mining".
The author is glad to present to the readers, the book titled “Fuzzy Decision Making Tools to Sieve out the Poor in Nalanda District, Bihar”. The book is all about ‘how to identify and how to aggregate the poor’ in any given socio-economic context or condition, using the concept of Fuzzy Logic and Fuzzy Sets. This book will serve research students in applied mathematics and it will also be helpful to those who are involved in making socio-economic decision to distribute the resources available at their disposal. Why and How this book came into Being Decision making over the issue of ‘how to measure poverty’ has always been the subject of contentious debate for an economist, for a...
This volume provides approaches and solutions to challenges occurring at the interface of research fields such as data analysis, computer science, operations research, and statistics. It includes theoretically oriented contributions as well as papers from various application areas, where knowledge from different research directions is needed to find the best possible interpretation of data for the underlying problem situations. Beside traditional classification research, the book focuses on current interests in fields such as the analysis of social relationships as well as statistical musicology.
Graphs are used to understand the relationship between a regression model and the data to which it is fitted. The authors develop new, highly informative graphs for the analysis of regression data and for the detection of model inadequacies. As well as illustrating new procedures, the authors develop the theory of the models used, particularly for generalized linear models. The book provides statisticians and scientists with a new set of tools for data analysis. Software to produce the plots is available on the authors website.
International Federation of Classification Societies The International Federation of Classification Societies (lFCS) is an agency for the dissemination of technical and scientific information concerning classification and multivariate data analysis in the broad sense and in as wide a range of applications as possible; founded in 1985 in Cambridge (UK) by the following Scientific Societies and Groups: - British Classification Society - BCS - Classification Society of North America - CSNA - Gesellschaft fUr Klassification - GfKI - Japanese Classification Society - JCS - Classification Group ofItalian Statistical Society - CGSIS - Societe Francophone de Classification - SFC Now the IFCS includes also the following Societies: - Dutch-Belgian Classification Society - VOC - Polish Classification Section - SKAD - Portuguese Classification Association - CLAD - Group at Large - Korean Classification Society - KCS IFCS-98, the Sixth Conference of the International Federation of Classification Societies, was held in Rome, from July 21 to 24, 1998. Five preceding conferences were held in Aachen (Germany), Charlottesville (USA), Edinburgh (UK), Paris (France), Kobe (Japan).