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Creating Business Value with Information Technology
"Addressing questions raised by managers and researchers over the last decade on the business value of information technology (IT), this book provides business professionals with a more precise rationale for making IT investments by detailing how computerization does not automatically create business value, but is one essential component that should be coupled with organizational changes such as new strategies, new business processes, and new organizational structures."
Interconnected Worlds
The global electronics industry is one of the most innovation-driven and technology-intensive sectors in the contemporary world economy. From semiconductors to end products, complex transnational production and value-generating activities have integrated diverse macro-regions and national economies worldwide into the "interconnected worlds" of global electronics. This book argues that the current era of interconnected worlds started in the early 1990s when electronics production moved from systems dominated by lead firms in the United States, Western Europe, and Japan towards increasingly globalized and cross-macro-regional electronics manufacturing centered in East Asia. By the 2010s, this ...
Managing Information Technology Resources in Organizations in the Next Millennium
Managing Information Technology Resources in Organizations in the Next Millennium contains more than 200 unique perspectives on numerous timely issues of managing information technology in organizations around the world. This book, featuring the latest research and applied IT practices, is a valuable source in support of teaching and research agendas.
The Design and Implementation of Business Process Reengineering in the Ethiopian Public Sector
In 1996, the Ethiopian government introduced the Civil Service Reform Program (CSRP) to disentangle the intricacies of the old bureaucratic system, and to build a fair, responsible, efficient, ethical and transparent civil service that accelerates and sustains the economic development of the country. However, lack of competent personnel, prevalence of attitudinal problems and absence of a strong institutional framework constrained the success of the reform. To reinvigorate the CSRP, the Ethiopian government has been implementing BPR in public organizations since 2004. In this regard, there are claims and counter-claims on the effectiveness of BPR implementation in improving the performance of public organizations. Motivated by such claims, this research has assessed the design, challenges, implementation and outcome of BPR in four public organizations using questionnaires, interviews, observations and review of secondary sources.
Strategic Information Systems: Concepts, Methodologies, Tools, and Applications
"This 4-volume set provides a compendium of comprehensive advanced research articles written by an international collaboration of experts involved with the strategic use of information systems"--Provided by publisher.
Managing Information Technology in a Global Economy
Today, opportunities and challenges of available technology can be utilized as strategic and tactical resources for your organization. Conversely, failure to be current on the latest trends and issues of IT can lead to ineffective and inefficient management of IT resources. Managing Information Technology in a Global Economy is a valuable collection of papers that presents IT management perspectives from professionals around the world. The papers introduce new ideas, refine old ones and possess interesting scenarios to help the reader develop company-sensitive management strategies.
Technology Adoption in the Caribbean Tourism Industry
This book investigates the adoption of Information and Communication Technologies (ICTs) in Caribbean travel firms, particularly for sales and marketing purposes. By examining the decision-making process in tourism companies deciding whether to become more dependent on digital capabilities and artificial intelligence, this text seeks to understand the role of strategy and resources in technology adoption. Further, the author assesses the role of factors both external (such as culture) and internal (such as leadership) in this strategic process. Economies in the Caribbean are reliant on tourism to bring prosperity to the region, and with the onset of the COVID-19 pandemic, the industry is being forced to transform the way it operates. With implications for those studying organizational behavior as well as strategic and tourism management, this study analyzes rapid change in this pivotal industry.
Devaluing Public Apologies in the Age of Social Media
In Devaluing Public Apologies in the Age of Social Media, Joshua M. Bentley argues that apologies are losing their meaning in American society as organizations and public figures treat them as strategical tools without considering their ethical implications. As the demand for apologies in the age of social media continues to increase exponentially, Bentley posits, the apologies that are given carry less and less weight to the public. This book examines how controversial figures like Donald Trump and Joe Rogan, as well as brands like Google and Bud Light, have addressed public controversies both effectively and ineffectively, illustrating how social media, polarization, and cancel culture are changing the way apologies are given and received. If apologies are to serve their historical role of resolving conflict peacefully, Bentley argues, they must be placed back into their proper ethical context. This book offers insight on how individuals and organizations can ensure their apologies reflect their authentic values. Scholars of communication, ethics, media studies, political science, and public relations will find it especially useful.
Conference Bulletin
Contains abstracts of papers presented at the conference.
