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This book provides techniques to become numerically literate and able to understand and digest data.
This book addresses the isues of Data Analysis and SPC in a service setting. Emphasis is give to three basic questions of quality improvement: What do you want to accomplish? By what method? How will you know? 130 Examples and Case Histories from real businesses are used to illustrate the concepts. Readers discover where to start, what to measure, how to measure it, how to understand the measurement.
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The procedures : inadequate measurement units - Consistency and bias - Interpreting measurements - EMP studies : components of measurement error - The relative usefulness of a measurement - EMP case histories : the data for gauge 130 - Two methods for measuring viscosity - The truck spoke data - The data for polymer 62S - The compression test data.
The normal or bell curve distribution is far more common in statistics textbooks than it is in real factories, where processes follow non-normal and often highly skewed distributions. Statistical Process Control for Real-World Applications shows how to handle non-normal applications scientifically and explain the methodology to suppliers and custom
Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. The authors explain how to set up and use variable and attribute control charts, as well as analyze frequency histograms, and evaluate machine and process capability.