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Handbook of Community Management
This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure community success and longevity, provides tips and techniques for leading communities and communities programs that the reader can apply immediately, looks at different types of communities and the technologies that support them, and illustrates communities in practice.
Knowledge Management
While librarians and information professional are experts at providing resources to users, managing their own internal working knowledge and information can be a challenge. As information environments continue to become more complex, librarians and other information professionals must build on the existing expertise and skills within their organizations to keep them relevant to the information needs of their patrons and communities. Knowledge management (KM) is an intentional set of strategies intended to capture, preserve, and use human knowledge from employees to further the goals of an organization. Knowledge Management: A Practical Guide for Librarians will help librarians recognize, org...
TDBoKTM Guide
The Definitive Resource for the Talent Development Profession The TDBoK™ Guide: Talent Development Body of Knowledge, second edition, is a comprehensive collection of TD concepts, definitions, methodologies, and examples that lays the foundation and guiding principles for those who develop talent in the workplace. Created by the Association for Talent Development (ATD), this reference sets the gold standard for the learning and talent development profession. The first iteration of the TDBok was made available in 2020 through an ATD subscription product. ATD is delighted to present this updated and revised edition in book format. Grounded in and offering a deep dive of ATD’s Talent Develo...
Digital Habitats
Technology has changed what it means for communities to "be together." Digital tools are now part of most communities' habitats. This book develops a new literacy and language to describe the practice of stewarding technology for communities. Whether you want to ground your technology stewardship in theory and deepen your practice, whether you are a community leader or sponsor who wants to understand how communities and technology intersect, or whether you just want practical advice, this is the book for you.
The KM Cookbook
The KM Cookbook serves up a menu of success stories and strategies for organizations wanting to know more about Knowledge Management Standard ISO30401 – whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy. The arrival of an internationally agreed standard and vocabulary, imbues fresh professional credibility to the field of Knowledge Management. Moving it on from a street food market of disparate approaches, it provides knowledge managers with a brand-new kitchen, and a moment during which they can pause and consider the service that they provide to their organisations. The KM Cookbook uses the metaphor of the...
Chief e-Learning Officer in the Era of Speed
In the midst of an unparalleled technological and digital revolution, thriving as a distinguished Chief e-learning Officer demands a unique set of strategies to conquer the fast-paced business landscape. This all-encompassing guide is tailored for e-learning strategists, digital transformation experts, and e-learning designers who are eager to unravel the core principles and emerging trends that propel success in today's dynamic digital realm. Dive into Chief e-learning Officer in the Era of Speed and unveil the transformative e-learning approaches that will redefine the way you empower your workforce in this era of rapid change. Learn to stay ahead of the competition by reducing time-to-pro...
Work Here Now
Make work suck less and improve the performance of your people with this practical, hands-on guide The COVID-19 pandemic and an ever-changing array of new ways of working seem to have all of us asking, “Does work really have to suck this bad?” It looks like a small taste of flexibility and freedom has made many of us rethink the nature of the work we do and how we do it. In Work Here Now: Think Like a Human and Build a Powerhouse Workplace, Mercer’s North American Transformation Leader Melissa Swift delivers an eye-opening roadmap to better work that generates wins for companies and employees alike. In the book, you’ll explore different ways to improve the growth-impeding, borderline...
Creating Conversational Leadership
Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity & Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all levels of leadership. These new fields described in this book, enable the highest levels of knowledge sharing and workplace success.
