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A Way of Life
A short and thoughtful introduction to traditional Chinese medicine that looks beyond the conventional boundaries of Western modernism and biomedical science Traditional Chinese medicine is often viewed as mystical or superstitious, with outcomes requiring naïve faith. Judith Farquhar, drawing on her hard-won knowledge of social, intellectual, and clinical worlds in today’s China, here offers a concise and nuanced treatment that addresses enduring and troublesome ontological, epistemological, and ethical questions. In this work, which is based on her 2017 Terry Lectures “Reality, Reason, and Action In and Beyond Chinese Medicine,” she considers how the modern, rationalized, and scient...
Welcome to Temptation
Sophie Dempsey wants to help her sister film a video and then get out of Temptation, Ohio. Mayor Phin Tucker wants to play pool with the police chief and keep things peaceful. But when Sophie and Phin meet, they both get more than they want. Gossip, blackmail, adultery, murder, vehicular abuse of a corpse, and slightly perverse but excellent sex: all hell breaks loose in Temptation as Sophie and Phin fall deeper and deeper in trouble... and in love.
Customer Service in Ireland
Updated edition of this popular text introducing the fundamental principles and concepts of customer service and presenting them in an Irish context. New to this edition: DX Ireland customer service case study The impact of technology on customer service The value of nurturing customer trust and loyalty. Role play guidelines and exercises prompt students to engage in and practise the principles of customer service. Develops the skills to deliver good customer care, meet customer needs and effectively deal with customer complaints. Leads to an understanding of the role of customer service in organisational effectiveness. Presents Irish consumer legislation throughout and includes the rights of the individual where relevant. Guides the student through the preparation and implementation of a customer care plan. Includes sample FETAC Level 5 exam papers, general exam questions and exercises. WRITTEN FOR Any course where FETAC Level 5 Customer Service or Level 6 Customer Care is a module.
Irish America
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M&A Information Technology Best Practices
Add value to your organization via the mergers & acquisitions IT function As part of Deloitte Consulting, one of the largest mergers and acquisitions (M&A) consulting practice in the world, author Janice Roehl-Anderson reveals in M&A Information Technology Best Practices how companies can effectively and efficiently address the IT aspects of mergers, acquisitions, and divestitures. Filled with best practices for implementing and maintaining systems, this book helps financial and technology executives in every field to add value to their mergers, acquisitions, and/or divestitures via the IT function. Features a companion website containing checklists and templates Includes chapters written by Deloitte Consulting senior personnel Outlines best practices with pragmatic insights and proactive strategies Many M&As fail to meet their expectations. Be prepared to succeed with the thorough and proven guidance found in M&A Information Technology Best Practices. This one-stop resource allows participants in these deals to better understand the implications of what they need to do and how
Minilessons for Operations with Fractions, Decimals, and Percents, Grades 5-8
CD-ROMs contain lessons and videos of sixth, seventh, and eighth-grade classrooms.
