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Improving Performance in Service Organizations
Improving Performance in Service Organizations guides professionals through the application of lean concepts and methods in the service sector. Agencies can use this innovative approach to analyze operations and determine ways to eliminate activities that are wasteful and add no value to the services delivered. Service organizations that undergo a lean transformation optimize the use of time and money associated with operations and ensure that scarce resources are allocated to the activities that produce the greatest value for clients served. Using a lean lens within the context of the organization's goals and mission taps into the latent energy and innovative ideas of personnel and releases resources trapped in a vicious cycle of wasted work efforts. By applying the lean concepts, methods, and tools introduced in this book and creating a culture of continuous improvement, service organizations can increase effectiveness and improve accountability for the funding they receive. This book is also well suited for academic courses in quality improvement/business operations management in business and/or social service programs.
Using Statistical Methods in Social Science Research
In Using Statistical Methods, Soleman Abu-Bader detects and addresses the gaps between the research and data analysis of the classroom environment and the practitioner's office. This book not only guides social scientists through different tests, but also provides students and researchers alike with information that will help them in their own practice. With focus on the purpose, rationale, and assumptions made by each statistical test, and a plethora of research examples that clearly display their applicability and function in real-world practice, Professor Abu-Bader creates a step-by-step description of the process needed to clearly organize, choose a test or statistical technique, analyze, interpret, and report research findings.
International Scientific Siberian Transport Forum TransSiberia - 2021
This book presents innovations in the field of high-speed rail technology, hyperloop transportation technologies and Maglev system, information and communication technology (ICT) for intelligent transportation systems (ITS), multimodal transportation, sustainable freight transportation, and others. The papers presented in the book are proceedings of the annual scientific forum “TransSiberia”, which is the foremost Russian transport event that focuses on innovations in rail transport. The book also presents research in the field of railway engineering, health monitoring, inspection, NDT&E, and signal processing. Developments in the field of decarbonization of railway transport and new typ...
Animals in Space
This book is as a detailed, but highly readable and balanced account of the history of animal space flights carried out by all nations, but principally the United States and the Soviet Union. It explores the ways in which animal high-altitude and space flight research impacted on space flight biomedicine and technology, and how the results - both successful and disappointing - allowed human beings to then undertake that same hazardous journey with far greater understanding and confidence. This complete and authoritative book will undoubtedly become the ultimate authority on animal space flights.
Demography: Analysis and Synthesis, Four Volume Set
This four-volume collection of over 140 original chapters covers virtually everything of interest to demographers, sociologists, and others. Over 100 authors present population subjects in ways that provoke thinking and lead to the creation of new perspectives, not just facts and equations to be memorized. The articles follow a theory-methods-applications approach and so offer a kind of "one-stop shop" that is well suited for students and professors who need non-technical summaries, such as political scientists, public affairs specialists, and others. Unlike shorter handbooks, Demography: Analysis and Synthesis offers a long overdue, thorough treatment of the field. Choosing the analytical m...
Leaving Russia
Narrated in the tradition of Tolstoy's confessional trilogy and Nabokov's autobiography, Leaving Russia: A Jewish Story is a searing account of growing up a Jewish refusenik, of a young poet's rebellion against totalitarian culture, and of Soviet fantasies of the West during the Cold War. Shrayer's remembrances ore set against a rich backdrop of politics, travel, and ethnic conflict on the brink of the Soviet empire's collapse. His moving story offers generous doses of humor and tenderness, counterbalanced with longing and violence.
Improving Performance in Service Organizations
Improving Performance in Service Organizations guides professionals through the application of lean concepts and methods in the service sector. Agencies can use this innovative approach to analyze operations and determine ways to eliminate activities that are wasteful and add no value to the services delivered. Service organizations that undergo a lean transformation optimize the use of time and money associated with operations and ensure that scarce resources are allocated to the activities that produce the greatest value for clients served. Using a lean lens within the context of the organization's goals and mission taps into the latent energy and innovative ideas of personnel and releases resources trapped in a vicious cycle of wasted work efforts. By applying the lean concepts, methods, and tools introduced in this book and creating a culture of continuous improvement, service organizations can increase effectiveness and improve accountability for the funding they receive. This book is also well suited for academic courses in quality improvement/business operations management in business and/or social service programs.
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