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Identity-Based Brand Management
This textbook provides a comprehensive overview of identity-based brand management based on current research. The authors focus on the design of the brand identity, which covers the internal perspective of brand management, and the resulting external brand image perceived by consumers and other audiences. The book covers topics such as brand positioning, the design of the brand architecture and brand elements, the management of brand touchpoints and the customer journey, as well as multi-sensory brand management and brand management in a digital environment. Further topics covered are international brand management, brand management in the retail sector, in social media and on digital brand ...
Distance in International Business
The twelfth volume in the Progress in International Business Research series presents extensive accounts of the contemporary scientific debate on how to assess the impacts of distance, both negative and positive ones, on the conduct of international business.
Research Handbook on Foreign Exit, Relocation and Re-entry
This definitive Research Handbook explores the restructuring strategies of globalised firms, bringing together a wide range of topics from export exit, subsidiary divestment and market re-entry to relocation, offshoring and backshoring.
Brand Page Attachment
Barbara Kleine-Kalmer analyses the impact of branding in social networks and introduces the construct of brand page attachment. On the basis of a comprehensive quantitative study she validates the construct as relevant for user behavior and investigates which instruments and antecedents influence brand page attachment. Through these conceptually and empirically profound analyses, the author detects interesting implications for the management of brands in the context of social media.
The Role of Origin of Fame in Influencer Branding
Based on a comprehensive quantitative study, Julia Sinnig shows that the impact social media influencers have on brand-related outcomes depends on the identification of consumers with social media influencers. Additionally, the cultural characteristics of countries in which consumers live play a significant role as to how consumers’ identification with social media influencers impacts their purchase intentions for brands that are advertised by these influencers. Through these conceptually and empirically profound analyses, the author detects interesting implications for the management of brands in the context of social media and brand management. Especially when it comes to choosing the most suitable social media influencer for brand cooperations it is not the origin of fame that counts, but whether customers identify with the influencer in the right way.
Identitätsbasierte Luxusmarkenführung
Nach heutiger Auffassung folgt die Führung von Luxusmarken anderen Gesetzen als im Premium- oder im Basismarkensegment, denn bei Luxusmarken rühren Faszination und Begehrlichkeit aus ihren mythisch aufgeladenen Markenidentitäten. Diese Markenidentitäten zu kreieren und die Marke auf der Basis dieser wesensprägenden Eigenschaften exklusiv und nachhaltig zu steuern, stellt eine zentrale Aufgabe im Luxussegment dar. Luxusmarken genießen eine ungebrochen hohe Nachfrage, müssen sich aber auch neuen Herausforderungen stellen, wie z.B. Vertrauenskrise, Social Media, Green Luxury. Renommierte Autoren nehmen Stellung zu den Herausforderungen der Luxusmarkenführung und gewähren aus der Perspektive von Wissenschaft und Praxis in zugänglicher Weise ansprechende Einblicke.
Research Handbook on Innovation in International Business
Expansive and engaging, the Research Handbook on Innovation in International Business takes a deep dive into technological, organisational, firm, and industry-level innovation. Contributions from leading experts in international business cover large multinational firms to SMEs and emerging markets, providing industry-specific insights into innovative solutions from across the globe.
Managing Negative Word-of-Mouth on Social Media Platforms
Ines Nee makes important key contributions to service recovery research by analyzing the effect of management response content towards negative online customer reviews on the observer’s purchase intention. This study is the first to provide a conceptual basis of observers’ behavioral reactions towards organizational complaint handling in the context of social media and to empirically test the effect of the two most resource-intensive response options of compensation and explanation. With the help of a profound experimental design, the author detects strategies on how hotel companies should respond towards negative online customer reviews in order to increase the observer’s purchase intention and the hotel company’s return on complaint management.
Identitätsbasierte Markenführung professioneller Sportvereine
Professionelle Sportvereinsmarken stehen vor der Herausforderung, den wirtschaftlichen Erfolg vom sportlichen abzukoppeln. Dies kann durch eine starke Sportvereinsmarke gewährleistet werden, welche das Verhalten externer Zielgruppen unabhängig vom sportlichen Erfolg beeinflusst. Zum Aufbau einer solch starken Marke ist eine verhaltensrelevante Markenpositionierung von zentraler Bedeutung. An Hand einer empirischen Studie mit Marken aus der Fußball-, Handball- und Basketball-Bundesliga zeigt Michael Schade, dass eine Positionierung über den Nutzen „Verbundenheit mit der Stadt ausleben“ und über die „Markenpersönlichkeit“ besonders erfolgversprechend ist.
