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Modern Organization
In Modern Organization, Victor A. Thompson tackles arbitrary power structures and their hold over more specialized but less appreciated workers. The book is ultimately interested in righting dynamics between power and knowledge in the modern working world.
Modern Organization
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Emotional Value
Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences. Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.
World Rule
"World Rule is essential reading for scholars, managers, and policy makers interested in the rules that underpin the global economy. Koppell authoritatively and convincingly explains the origins of the dense network of global rules and elucidates their effects on both markets and practices; his theoretical insights into the politics of organizations are profound." Rawi Abdelal, Harvard Business School.
Who's who in the South and Southwest
Includes names from the States of Alabama, Arkansas, the District of Columbia, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia, and Puerto Rico and the Virgin Islands.
Public Administration
At the time of its initial publication, Public Administration helped to define this field of study and practice by introducing two major new emphases: an orientation toward human behavior and human relations in organizations, and an emphasis on the interaction between administration, politics, and policy. Without neglecting more traditional concerns with organization structure, Simon, Thompson, and Smithburg viewed administration in its behavioral and political contexts. The viewpoints they express still are at the center of public administration's concerns.
The Last Turtlemen of the Caribbean
Illuminating the entangled histories of the people and commodities that circulated across the Atlantic, Sharika D. Crawford assesses the Caribbean as a waterscape where imperial and national governments vied to control the profitability of the sea. Crawford places the green and hawksbill sea turtles and the Caymanian turtlemen who hunted them at the center of this waterscape. The story of the humble turtle and its hunter, she argues, came to play a significant role in shaping the maritime boundaries of the modern Caribbean. Crawford describes the colonial Caribbean as an Atlantic commons where all could compete to control the region's diverse peoples, lands, and waters and exploit the region...
The Courts and Social Policy
In recent years, the power of American judges to make social policy has been significantly broadened. The courts have reached into many matters once thought to be beyond the customary scope of judicial decisionmaking: education and employment policy, environmental issues, prison and hospital management, and welfare administration—to name a few. This new judicial activity can be traced to various sources, among them the emergence of public interest law firms and interest groups committed to social change through the courts, and to various changes in the law itself that have made access to the courts easier. The propensity for bringing difficult social questions to the judiciary for resoluti...
