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Service in the Field
The most important people in government are not the prime minister, premiers, and senior bureaucrats but the people who work in government field offices across the country, providing service to Canadians. The first book to focus exclusively on the role of field-level public servants in Canada, Service in the Field examines the work they do and the relationship between field and head offices.
The Report of the Commission of Inquiry Into the Public Service and Public Sector
This Commission was established to inquire into human resource management issues in the broad public sector in BC. The sectors examined include public service, health, community social services, education (K-12), colleges and institutes, universities, crown corporations, boards and agencies, and, to a lesser extent due to their unique tax base, the municipalities. This report of the Commission presents a framework for managing the public sector, health, contracted community social services, education, crown corporations, boards, agencies and commissions.
Social Administration: Managing finances, personnel, and information in human services
Featuring pragmatic guidelines for all administrators and practitioners in the social services, this book presents both theory and case materials to give the student of social administration a textured understanding of the social agency and its dilemmas and walks the student through the very practical daily problems and challenges. Published in two parts: Volume 1: An Introduction to Human Services Management Volume 2: Managing Finances, Personnel, and Information in Human Services
Personnel Literature
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Report on Human Resource Management in the BC Public Service
This background report augments the commission's Volume 1 report on the direct public service, containing information and tables that were not part of that volume. It identifies the key issues and discusses 10 specific points identified as central to human resource management in the public service today. These issues include the merit principle and the system of merit; recruitment and selection, including the postings process, selection standards and techniques, and appeals; job classification; training and development; employment equity; health programs; the management group; relationship between government and its unions; customer service; and monitoring the size of the public service. The report also discusses the philosophy of human resource management and the shape of the personnel community in the B.C. public service.
Between Colliding Worlds
Jonathan Malloy's Between Colliding Worlds examines the relationship between governments and external activists through a comparative study of policy units dedicated to aboriginal and women's issues in Australia and Canada. Malloy identifies these units - or 'special policy agencies' - as sitting on the boundary between the world of permanent public servants and that of collective social movements working for broad social and political change. These agencies at once represent the interests of social movements to government while simultaneously managing relations with social movements on behalf of government, and - thus - operate in a state of permanent ambiguity. Malloy contends that rather ...
