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Service Design
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Service Design for Business
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors ...
The Designful Company
Part manifesto, part handbook, THE DESIGNFUL COMPANY provides a lively overview of a growing trend in management–design thinking as a business competence. According to the author, traditional managers have relied on a two-step process to make decisions, which he calls “knowing” and “doing.” Yet in today’s innovation-driven marketplace, managers need to insert a middle step, called “making.” Making is a phase in which assumptions are questioned, futures are imagined, and prototypes are tested, producing a wide range of options that didn’t exist before. The reader is challenged to consider the author’s bold assertion: There can be no real innovation without design. Those wh...
Push Start
"Traces the graphic evolution from early games through the golden era of arcade gaming all the way to current HD masterpieces"--From publisher's note.
Fully Booked
Turn-around book with one side focusing on cover art and the other revealing experimentation with the creation of book design as artistic objects.
For the Love of Vinyl
"Hipgnosis was the design firm of choice for the biggest and best bands of the classic rock era. Formed by Storm Thorgerson and Aubrey Powell in 1968, Hipgnosis was a graphic design studio specializing in creative photography and working mainly in the music business designing album covers for many rock 'n' roll bands including Pink Floyd, Led Zeppelin, Genesis, 10cc, Yes, Peter Gabriel, Black Sabbath, Paul McCartney, Syd Barrett and Styx, amongst others. For a dozen years Hipgnosis created timeless rock iconography. This is the first book to document their output in detail, focusing on over 60 package designs - from cover to label - written about in entertaining detail by the men who created them. Also included are short essays by musicians (such as Pink Floyd's Nick Mason), artists (Peter Blake) and fellow designers (Paula Scher) on their favorite covers, plus a contextual commentary by Adrian Shaughnessy, as well as unseen photographs and ephemera."--BOOK JACKET.
Shapes for Sounds
Twenty-six letters account for the approximately 43 elementary sounds in the English language, which contains close to 500,000 words. Compiled and designed by Timothy Donaldson, "Shapes for Sounds" comprises illustrated charts that track the history and development of the written alphabet and its connection to oral traditions. Donaldson's text also elucidates the connections between speech and written language through his chapters that touch on the organs of speech, the physics of articulation, the naming of letters and the shaping of letters. An established typeface designer, Donaldson taught typography at Stafford College, England, and is a Research Fellow at the University of Lincoln, UK.
Designing Design
Representing a new generation of designers in Japan, Kenya Hara (born 1958) pays tribute to his mentors, using long overlooked Japanese icons and images in much of his work. In Designing Design, he impresses upon the reader the importance of emptiness in both the visual and philosophical traditions of Japan, and its application to design, made visible by means of numerous examples from his own work: Hara for instance designed the opening and closing ceremony programs for the Nagano Winter Olympic Games 1998. In 2001, he enrolled as a board member for the Japanese label MUJI and has considerably moulded the identity of this successful corporation as communication and design advisor ever since. Kenya Hara, alongside Naoto Fukasawa one of the leading design personalities in Japan, has also called attention to himself with exhibitions such as Re-Design: The Daily Products of the 21st Century.
The Journey of the Heroic Parent
Raising a child struggling with mental health issues, addiction, depression, suicidal thoughts, eating disorders or even just teen angst can be frightening and confusing. When all you've done is not enough, when your child seems lost and you feel inept and impotent, Dr Reedy can help you take the necessary steps to find your child, not with cursory cures or snappy solutions, but rather by effecting positive change in your own behaviour.
Design Transitions
The book explores transitions in design practice and features 'untold stories of innovative design practices from around the world
