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The Power of Management Innovation: 24 Keys for Accelerating Profitability and Growth
The world’s most profitable companies share two things in common: quality of management and management capital. Combining leadership passion for creating growth and profitability (quality of management) and the effective deployment of resources for accelerating growth (management capital) is the formula for thriving in the 21st century. The Power of Management Innovation is a clear roadmap for delivering these critical drivers of success to your own organization. Incorporating the most pertinent points from his classic book The Power of Management Capital, creator of the TQM movement Armand V. Feigenbaum, along with systems management and technology expert Donald S. Feigenbaum, lays out 24...
Total Quality Control, Revised (Fortieth Anniversary Edition)
Volume 2 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality.
Total Quality Control, Revised (Fortieth Anniversary Edition)
Volume 1 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality.
Total Quality Control
"Total Quality Control" integrates an organization's quality development with existing business practices to produce quantifiable customer satisfaction. The heavily-revised "Fourth Edition" introduces new TQM methodologies and shows how to achieve productivity, market penetration, and thrive in a global economy. * New emphasis on managing, operating, and integrating the key areas of a company's quality value chain * Six Sigma and its role in Total Quality Management * Ensuring customer satisfaction and retention
The Power of Management Capital
From the man whom BusinessWeek has called a "founding father" and the "hands-on implementer" of the Quality Movement comes a breakthrough approach to management and leadership Just as Armand Feigenbaum's pioneering Total Quality Control changed the world's approach to quality and productivity, The Power of Management Capital will also transform the contemporary business landscape. The Power of Management Capital explains the new business model of "management capital"--what it is and how the deployment of management assets sets pacesetter companies apart from the also-rans and business failures of the past decade. Armand Feigenbaum and his brother Donald, an executive vice president at General Systems, Inc., provide a definition of the distinct components of management capital--it is the physical assets, the culture, the approach to innovation, the intellectual capital, the human resources, etc.--and then show how the deployment of each of these assets is key to successful growth and profitability.
Poor-Quality Cost
An easy-to-read and highly informative book on an extremely important subject.Provides a road map for establishing a system for the identification and elimination of poor-quality costs.Gives management at all levels an important tool for maximization of profit eliminating the concept of optimum operating quality-cost point.
