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It's Your Ship
The legendary New York Times bestselling tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and responsibility for their actions. The slogan on board became "It's your ship," and Benfold was soon recognized far and wide as a model of naval effi...
Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees DIGITAL AUDIO
Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University—the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.
Lead with Heart
If you want your company to thrive, you need to break one of the oldest unwritten rules of leadership. Leaders in nearly every industry have learned to keep a professional "distance" between themselves and the people who report to them—to avoid getting too close or too personal. This unwritten rule of leadership is pervasive and quietly destructive, and, little by little, keeping ourselves at arm's length destroys trust, collaboration, and the very fabric of organizations. When Tom Gartland became president of Avis Budget Group, North America, he wanted the corporate culture to become more "open and connected"—so he started with himself. His message was "business is personal—very perso...
Changing a Troubled Ship's Course
Figure out what’s wrong, enlist your people in the cause of fixing it, persuade them to take ownership, and never declare victory. That's the advice of D. Michael Abrashoff, author of The New York Times and The Wall Street Journal bestseller It’s Your Ship, on how to turn around any organization. The Atlanta Falcons hit rock bottom the day a tornado ripped off half of its stadium’s roof. By then, their charismatic quarterback, Michael Vick, was in prison for leading a dog-fighting ring. Their coach, Bobby Petrino, had defected in mid-season to college football. They’d won only four games in 2007, losing 12. They weren’t just defeated; they were demoralized, beaten, losers. It was up to their owner, Arthur Blank, cofounder of Home Depot, to turn this sorry situation around. And in one of the deftest performances I’ve ever heard of, he did. By the end of 2008, the Falcons had gone to the playoffs with an 11-5 record. Their new coach, Mike Smith, was NFL Coach of the Year. Their quarterback, Matt Ryan, was NFL AP Offensive Rookie of the Year. “This is the season of miracles,” Blank said. But the miracles all traced to the careful moves he’d made....
Let Them Lead
"An uplifting and compelling leadership book based on the hard-earned lessons learned by the author when he was head coach of the Ann Arbor Huron High School ice hockey team, about how he motivated, engaged, and empowered his players to go from being ranked as the absolute worst team in the nation to one of the country's best"--
Emotional Intelligence 2.0
"Includes a new & enhanced online edition of the world's most popular emotional intelligence test."
Turn the Ship Around!
“One of the 12 best business books of all time…. Timeless principles of empowering leadership.” – USA Today "The best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” —FORTUNE Since Turn the Ship Around! was published in 2013, hundreds of thousands of readers have been inspired by former Navy captain David Marquet’s true story. Many have applied his insights to their own organizations, creating workplaces where everyone takes responsibility for his or her actions, where followers grow to become leaders, and where happier teams drive dramatically better results. Marquet was a Naval Academy graduate and an experienced officer when sele...
Turn The Ship Around!
'David Marquet is the kind of leader who comes around only once in a generation . . . his ideas and lessons are invaluable' Simon Sinek, author of Start With Why Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was dogged by poor morale, poor performance and the worst retention in the fleet. One day, Marquet unknowingly gave an impossible order, and his crew tried to follow it anyway. He realized he was leading in a culture of followers, so he upended the traditional leadership model and put control in the hands of his crew. Before long, his team became ful...
Every Officer Is a Leader
Current and aspiring justice, public safety, and private security leaders should read this book. This book is intended for a diverse readership. A rich composite of competencies is needed by the wide range of professional leaders who will read this book. The reader should expect to find examples of various concepts and skills from multiple working environments. These include business, education, health, social services, criminal justice, and government because police and other justice and public safety leaders find themselves interfacing with-and learning from-all these areas where leadership is applied daily. For the first time that we know of in history, everyone working in an agency may have a foundational understanding and agreement about leadership and how it can be developed. Along with the publication of this 4th Edition of this book, we are publishing the 1st Edition of "Every Fire-Rescue Professional is a Leader: A Practical Guide for Individual, Team, and Organization Development" to serve the leadership development needs of Fire and Rescue Professionals.
