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Never Lose a Customer Again
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel ne...
Everyone's An Artist (or At Least They Should Be)
Can a Canali-clad million-dollar banker learn anything from a paint-stained artist? Definitely. Especially now. Clearly, succeeding in business is an art form. We’ve informally labelled activities and pursuits as “the art of management,” “the art of marketing” or even “the art of doing more with less,” but we’ve rarely made the direct connection between the two worlds. With a rapidly changing digital economy, new and emerging technologies, increased clutter and a drastically altered media landscape, successful companies are those that are original, creative and innovative. Defining business as art is now a credible school of thought, and the lessons are far more practical than philosophical. Everyone’s an Artist shows how and why the most successful executives and entrepreneurs think like artists.
Oricine este un artist
Un bancher milionar pus la patru ace poate învăța ceva de la un artist cu hainele pătate de vopsea? Cu siguranță. Reușita în afaceri este o formă de artă. Astăzi vorbim frecvent despre „arta managementului”, „arta marketingului” sau chiar despre „arta de a face mai mult cu mai puţin”, însă rareori facem o legătură directă între afaceri și lumea artei. În contextul unei economii digitale care se schimbă rapid, al noilor tehnologii și al peisajului media tot mai aglomerat, companiile de succes sunt cele care dau dovadă de originalitate, creativitate și inventivitate. Definirea afacerilor ca artă este o adevărată școală de gândire, iar lecţiile sunt mai degrabă practice decât filosofice. Oricine este un artist spune poveștile unor oameni pe care creativitatea i-a ajutat să ajungă în top și te învață cum să gândești și să acționezi la fel ca ei.
Organic Xenobiotics and Plants
Natural and agro-ecosystems are frequently exposed to natural or synthetic substances, which, while they have no direct nutritional value or significance in metabolism, may negatively affect plant functioning. These, xenobiotics, may originate from both natural (fires, volcano eruptions, soil or rock erosion, biodegradation) and anthropogenic (air and soil pollution, herbicides) sources. And, while affected plants have only a limited number of possibilities for avoiding accumulation of these compounds, they do exhibit several enzymatic reactions for detoxification including oxidation, reduction, hydrolysis and conjugation reactions. In agro-ecosystems in particular these mechanisms have grea...
Advertising and Branding: Concepts, Methodologies, Tools, and Applications
Effective marketing techniques are a driving force behind the success or failure of a particular product or service. When utilized correctly, such methods increase competitive advantage and customer engagement. Advertising and Branding: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest scholarly material on emerging technologies, techniques, strategies, and theories for the development of advertising and branding campaigns in the modern marketplace. Featuring extensive coverage across a range of topics, such as customer retention, brand identity, and global advertising, this innovative publication is ideally designed for professionals, researchers, academics, students, managers, and practitioners actively involved in the marketing industry.
Judicial Activism
This volume offers different perspectives on judicial practice in the European and American contexts, both arguably characterized in the last decades by the emergence of novel normative and even policy arguments by judges. The central question deserving the attention of the contributors concerns the degree in which judicial exercises in practical reasoning may amount to forms of judicial usurpation of the legislative function by courts. Since different views as to the nature and scope of legal reasoning lead to different degrees of tolerance regarding what should be admissible to courts, that same nature and scope is thoroughly debated. The main disciplinary approach is that of general jurisprudence, but the contributions take stock of other disciplines in which judicial activism has been addressed, namely positive theories of judicial behavior. Accordingly, the book also explores the development of interdisciplinary dialogue about the theme.
Everyone's An Artist (or At Least They Should Be)
Can a Canali-clad million-dollar banker learn anything from a paint-stained artist? Definitely. Especially now. Clearly, succeeding in business is an art form. We’ve informally labelled activities and pursuits as “the art of management,” “the art of marketing” or even “the art of doing more with less,” but we’ve rarely made the direct connection between the two worlds. With a rapidly changing digital economy, new and emerging technologies, increased clutter and a drastically altered media landscape, successful companies are those that are original, creative and innovative. Defining business as art is now a credible school of thought, and the lessons are far more practical than philosophical. Everyone’s an Artist shows how and why the most successful executives and entrepreneurs think like artists.
10th International Symposium on Process Systems Engineering
The 10th International Symposium on Process Systems Engineering, PSE'09, will be held in Salvador-Bahia, Brazil on August 16-20, 2009. The special focus of PSE 2009 is Sustainability, Energy and Engineering. PSE 2009 is the tenth in the triennial series of international symposia on process systems engineering initiated in 1982. The meeting is brings together the worldwide PSE community of researchers and practitioners who are involved in the creation and application of computing-based methodologies for planning, design, operation, control and maintenance of chemical and petrochemical process industries. PSE'09 will look at how the PSE methods and tools can support sustainable resource systems and emerging technologies in the areas of green engineering: environmentally conscious design of industrial processes. PSE methods and tools support: - sustainable resource systems - emerging technologies in the areas of green engineering - environmentally conscious design of industrial processes
Think. Do. Say.
"Think. Do. Say. is your guide to making good things happen for you and your organization, filled with down-to-earth insight and indispensable humor. Ron Tite didn't just think about writing the most refreshing business book. He did it. You'll be the one to talk about it."--
10th International Symposium on Process Systems Engineering - PSE2009
This book contains the proceedings of the 10e of a series of international symposia on process systems engineering (PSE) initiated in 1982. The special focus of PSE09 is how PSE methods can support sustainable resource systems and emerging technologies in the areas of green engineering. * Contains fully searchable CD of all printed contributions * Focus on sustainable green engineering * 9 Plenary papers, 21 Keynote lectures by leading experts in the field
