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Differences That Matter
This book shines a spotlight on the causes and consequences of working poverty, revealing how the lives of low-wage workers are affected by differences in health care, labor, and social welfare policy in the United States and Canada. Dan Zuberi's conclusions are based on survey data, eighteen months of participant observation fieldwork, and in-depth interviews with seventy-seven hotel employees working in parallel jobs on both sides of the border. Two hotel chains, each with one union and one non-union hotel in Seattle and Vancouver, provide a vivid crossnational comparison because they are similar in so many regards, the one major exception being government policy.Zuberi demonstrates how la...
Sociology of Work
The simple act of going to work every day is an integral part of all societies across the globe. It is an ingrained social contract: we all work to survive. But it goes beyond physical survival. Psychologists have equated losing a job with the trauma of divorce or a family death, and enormous issues arise, from financial panic to sinking self-esteem. Through work, we build our self-identity, our lifestyle, and our aspirations. How did it come about that work dominates so many parts of our lives and our psyche? This multi-disciplinary encyclopedia covers curricular subjects that seek to address that question, ranging from business and management to anthropology, sociology, social history, psy...
First, Do Less Harm
Each year, hospital-acquired infections, prescribing and treatment errors, lost documents and test reports, communication failures, and other problems have caused thousands of deaths in the United States, added millions of days to patients’ hospital stays, and cost Americans tens of billions of dollars. Despite (and sometimes because of) new medical information technology and numerous well-intentioned initiatives to address these problems, threats to patient safety remain and in some areas are on the rise. In First, Do Less Harm, twelve health care professionals and researchers plus two former patients look at patient safety from a variety of perspectives, finding many of the proposed solu...
Principles of Housekeeping Operations
Principles of Housekeeping Operations explores the essential role of housekeeping in maintaining guest satisfaction and creating lasting impressions in the hospitality industry. Housekeeping is not only about cleanliness but also about delivering a seamless experience, ensuring that spaces are spotless, organized, and welcoming. From hotels and lodges to offices and schools, housekeeping services are vital for maintaining standards of hygiene and comfort. This book provides a comprehensive guide to managing housekeeping operations, covering topics like staff supervision, scheduling, inventory and laundry management, chemical usage, workplace safety, and emerging housekeeping technologies. It highlights the evolving role of housekeeping in modern hospitality, where high-quality service and professionalism are key to thriving in a competitive international market. Ideal for students and professionals, this book equips readers with the skills and knowledge needed to efficiently manage housekeeping duties across various establishments while meeting the demands of today’s fast-paced hospitality sector.
Invisible Labor
"Demographic and technological trends have yielded new forms of work that are increasingly more precarious, globalized, and brand centered. Some of these shifts have led to a marked decrease in the visibility of work or workers. This edited collection examines situations in which technology and employment practices hide labor within the formal paid labor market, with implications for workplace activism, social policy, and law. In some cases, technological platforms, space, and temporality hide workers and sometimes obscure their tasks as well. In other situations, workers may be highly visible--indeed, the employer may rely upon the workers' aesthetics to market the branded product--but thei...
Sick and Tired
Bringing together a multidisciplinary group of experts from the fields of labour studies, public health, ergonomics, epidemiology, sociology and law, Sick and Tired examines the inequalities in workplace health and safety. Using an anti-oppressive framework, chapters interrogate a wide range of issues, including links between precarious employment and mental health, the inverse relationship between power and occupational health through the experiences of women, immigrants and older workers, and the need for creative strategies that promote health and safety in ways that support empowerment and equity.
Chutes and Ladders
Now that the welfare system has been largely dismantled, the fate of America's poor depends on what happens to them in the low-wage labor market. In this timely volume, Katherine S. Newman explores whether the poorest families benefited from the tight labor markets and good economy in the late 1990s. More than a story of the shifting fortunes of the labor market, "Chutes and Ladders" asks probing questions about the motivations of low-wage workers, the dreams they have, and their understanding of the rules of the game.
Immigrant Experiences in North America
Immigration, settlement, and integration are vital issues in the twenty-first century—they propel economic development, transform cities and towns, shape political debate, and challenge established national identities. This original collection provides the first comprehensive introduction to the contemporary immigrant experience in both the United States and Canada by exploring national, regional, and metropolitan contexts. With essays by an interdisciplinary team of American and Canadian scholars, this volume explores major themes such as immigration policy; labour markets and the economy; gender; demographic and settlement patterns; health, well-being, and food security; education; and media. Each chapter includes instructive case examples, recommended further readings, links to web-based resources, and questions for critical thought. Engaging and accessible, Immigrant Experiences in North America will appeal to students and instructors across the social sciences, including geography, political science, sociology, policy studies, and urban and regional planning.
The Thought of Work
What is work? Is it simply a burden to be tolerated or something more meaningful to one's sense of identity and self-worth? And why does it matter? In a uniquely thought-provoking book, John W. Budd presents ten historical and contemporary views of work from across the social sciences and humanities. By uncovering the diverse ways in which we conceptualize work—such as a way to serve or care for others, a source of freedom, a source of income, a method of psychological fulfillment, or a social relation shaped by class, gender, race, and power—The Thought of Work reveals the wide-ranging nature of work and establishes its fundamental importance for the human experience. When we work, we e...
Inside Rebellion
Some rebel groups abuse noncombatant populations, while others exhibit restraint. Insurgent leaders in some countries transform local structures of government, while others simply extract resources for their own benefit. In some contexts, groups kill their victims selectively, while in other environments violence appears indiscriminate, even random. This book presents a theory that accounts for the different strategies pursued by rebel groups in civil war, explaining why patterns of insurgent violence vary so much across conflicts. It does so by examining the membership, structure, and behavior of four insurgent movements in Uganda, Mozambique, and Peru. Drawing on interviews with nearly two hundred combatants and civilians who experienced violence firsthand, it shows that rebels' strategies depend in important ways on how difficult it is to launch a rebellion. The book thus demonstrates how characteristics of the environment in which rebellions emerge constrain rebel organization and shape the patterns of violence that civilians experience.
