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The Connected Company
With a foreword by Alex Osterwalder. The future of work is already here. Customers are adopting disruptive technologies faster than your company can adapt. When your customers are delighted, they can amplify your message in ways that were never before possible. But when your company’s performance runs short of what you’ve promised, customers can seize control of your brand message, spreading their disappointment and frustration faster than you can keep up. To keep pace with today’s connected customers, your company must become a connected company. That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is...
Apprenticeship Patterns
Are you doing all you can to further your career as a software developer? With today's rapidly changing and ever-expanding technologies, being successful requires more than technical expertise. To grow professionally, you also need soft skills and effective learning techniques. Honing those skills is what this book is all about. Authors Dave Hoover and Adewale Oshineye have cataloged dozens of behavior patterns to help you perfect essential aspects of your craft. Compiled from years of research, many interviews, and feedback from O'Reilly's online forum, these patterns address difficult situations that programmers, administrators, and DBAs face every day. And it's not just about financial su...
The Human Side of Postmortems
Imagine you had to write a postmortem containing statements like these? "We were unable to resolve the outage as quickly as we would have hoped because our decision making was impacted by extreme stress." "We spent two hours repeatedly applying the fix that worked during the previous outage, only to find out that it made no difference in this one." "We did not communicate openly about an escalating outage that was caused by our botched deployment because we thought we were about to lose our jobs." While the above scenarios are entirely realistic, it's hard to find many postmortem write-ups that even hint at these "human factors." Their absence is, in part, due to the social stigma associated...
Learning Unix for Mac OS X
Now that your favorite operating system, Mac OS X, has Unix under the hood, it's the perfect time for you to uncover its capabilities. This new edition of Learning Unix for Mac OS X is designed to teach Unix basics to traditional Macintosh users. This book tells you what to do when you're faced with that empty command line. Book jacket.
Beyond Blame
"IT veteran Dave Zweiback describes an incident that threatens the very existence of a large financial institution, and the counterintuitive steps its leadership took to stop the downward spiral. Their novel approach is grounded in proven concepts from complexity science, resilience engineering, human factors, cognitive science, and organizational psychology. It allows us to identify the underlying conditions for failure, and make our systems (and organizations) safer and more resilient."--Page 4 of cover
Python Distilled
"Focusing on Python 3.6 and higher, this concise handbook focuses on the essential core of the language, with updated code examples to illuminate how Python works and how to structure programs that can be more easily explained, tested, and debugged. Throughout, Beazley reflects all he's learned teaching Python to scientists, engineers, and developers, and pushing the envelope of what makes Python tick."--Page 4 of cover.
Conversational Marketing
Real-time conversations turn leads into customers Conversational Marketing is the definitive guide to generating better leads and closing more sales. Traditional sales and marketing methods have failed to keep pace with the way modern, internet-savvy consumers purchase goods and services. Modern messaging apps, which allow for real-time conversations and instant feedback, have transformed the way we interact in our personal and professional lives, yet most businesses still rely on 20th century technology to communicate with 21st century customers. Online forms, email inquiries, and follow-up sales calls don’t provide the immediacy that modern consumers expect. Conversational marketing and ...
The 'Go-To' Physio
The traditional approach that Dave O'Sullivan was taught in University was to look at the site of pain, perform some mobilisations if appropriate and then load the area, usually with eccentrics. But what happens when you use this approach with REAL LIFE patients? Dave noticed some patients responded and got better SLOWLY with time, but he also noticed others didn't respond as the textbooks would have us believe. But what if there was another way to look at the human body that considered the whole person in front of you and not just the site of pain? This book is that alternative and Dave O'Sullivan - the current England Rugby League Physiotherapist outlines his 12-step (tried and tested in the professional sport) return to play/discharge method that he uses to get consistent results with both professional athletes and his own private practice patients.This method will allow you to ETHICALLY rapidly raise your Retention, Rates, Referrals, Revenue, AND Reputation so you can become THE 'Go-To' Physio in your town by getting consistent, long-lasting results that have a meaningful impact on your patients' lives.
Modern Software Engineering
Improve Your Creativity, Effectiveness, and Ultimately, Your Code In Modern Software Engineering, continuous delivery pioneer David Farley helps software professionals think about their work more effectively, manage it more successfully, and genuinely improve the quality of their applications, their lives, and the lives of their colleagues. Writing for programmers, managers, and technical leads at all levels of experience, Farley illuminates durable principles at the heart of effective software development. He distills the discipline into two core exercises: learning and exploration and managing complexity. For each, he defines principles that can help you improve everything from your mindse...
Monitoring with Ganglia
"Taking dynamic host and application metrics at scale"--Cover.
