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Knowledge Management in the SocioTechnical World
This book follows on from Elayne Coakes'previous book in the CSCW series, The New SocioTech (published April 2000). Whereas that book gave a broad introduction to the re-emerging area of sociotechnical design, this one applies these principles specifically to the area of Knowledge Management (KM). KM has been a key tool in ensuring that people and technology work together to optimum effect within organisations for many years, but recent studies have called for a more systemic approach to the topic. This book examines that problem via sociotechnical principles which have recently re-emerged as one of the most widely used approaches to information systems and organisational design. Including contributions from academics and practitioners, this book looks at key aspects of the field such as: - Knowledge management strategy formulation - Knowledge requirements - Case studies from corporate learning environments and industry It will be of interest to practitioners, researchers, and managers who are involved in any aspect of information systems/sociotechnical design or knowledge management. It will also useful for advanced students on information systems or related courses.
The New SocioTech
Sociotechnical principles are now widely used around the world in both information systems and organisational design. First established in the 1940s to examine the effect of mechanised, mass-production systems on workers in the coal mining industry, they are now an important tool for ensuring that people and technology work together to optimal effect within an organisation. One of their main aims is the development of organisations where small groups work independently, handling sets of varied tasks, and managing their own activities. The main features of this book include: Practical experiences of applying sociotechnical approaches from around the world; Focus on future directions for the topic and modern applications of existing principles; Contributions from leading figures such as Enid Mumford; A Foreword by Frank Land.
The Social Life of Avatars
Virtual reality (VR) technology has been developed commercially since the early 1990s [1]. Yet it is only with the growth of the Internet and other high-bandwidth links that VR systems have increasingly become networked to allow users to share the same virtual environment (VE). Shared YEs raise a number of interesting questions: what is the difference between face-to-face interaction and interaction between persons inside YEs? How does the appearance of the "avatar" - as the graphical representation of the user has become known - change the nature of interaction? And what governs the formation of virtual communities? This volume brings together contributions from social scientists and computer scientists who have conducted research on social interaction in various types of YEs. Two previous volumes in this CSCW book series [2, 3] have examined related aspects of research on YEs - social navigation and collaboration - although they do not always deal with VRIVEs in the sense that it is used here (see the definition in Chapter 1). The aim of this volume is to explore how people interact with each other in computer-generated virtual worlds.
Teaching Middle Years
Teaching Middle Years has established itself as the leading text to focus on the adolescent years of schooling. Recognition of the educational importance of this age group continues to grow as research reveals the benefits of programs designed especially for young people's needs. With a renewed approach, this fourth edition includes new chapters on Indigenous Knowledges, STEAM education, and sustainable practices. A trusted resource, the book continues to provide a systematic overview of the philosophy, principles, and key issues in middle schooling, together with an enhanced focus on the emotional and developmental challenges unique to this age group. There is an emphasis on creating positi...
Visualizing Argumentation
This text examines the use of collaboration technologies in the problem-solving or decision-making process. These systems are widely used in both education and in the workplace to enable virtual groups to discuss and exchange ideas on issues ranging from applied problems to theoretical debate. While some systems are text-based, the majority rely on visualization techniques to allow participants to represent their ideas in a more flexible, graphical form. The text evaluates existing systems, and looks at how the specific needs of users in both educational and corporate environments can be reflected in the design of new systems.
Working with Groupware
Groupware is a technology designed to help people working in groups to communicate their ideas more easily. While traditional technologies such as the telephone qualify as groupware, the term is usually used to refer to a specific class of technologies that rely on modern computer networks, such as email, newsgroups and videophones. Working with Groupware introduces the basic concepts and brings together ideas from various disciplines to provide an integrated approach to the evaluation and design of groupware technology. Key features include an analysis of the successes and failures of collaborative technology.
Managing Web Usage in the Workplace
"Covering the impact of domestic and international Internet abuse on individuals, groups, organizations, and societies, this research-based book focuses on the phenomenon of Internet abuse and its consequences for an increasingly technology-driven world. Online shopping, Internet gambling, telecommuting, and e-business practices are discussed with emphases on workplace behaviors and abuses. Web management techniques and legal risks are addressed to provide solutions and policing strategies."
Managing the Human Side of Information Technology
"Strategies for effectively managing how information technology impacts human and organizational behavior are discussed in this business guide. Covering both the ôsoftö and ôhardö dimensions of organizational development, information is provided on e-communication, virtual teams, and action learning. A framework for increasing crosscultural efficiency and the global economy engagement is provided."
Christian Chronicles
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Managing IT in Government, Business & Communities
"This guide presents the most current research and findings about the challenges governments around the world are now placing on small business IT entrepreneurs and how they are providing increased resources to support this emphasis. Described are how organizations and society rely heavily on virtual technologies for communication and how information management has presented government officials and information resource management practitioners alike with a variety of challenges associated with managing resources and applications in the world economy. Topics covered include federal agency intranets, concerns and solutions for electronic voting systems adoption, using the web for enhanced decision making, and the role of the virtual
