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Up Your Attitude!
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Your Attitude Is Showing
This small gem is celebrating over 25 years of positive teaching impact! Millions all over the world have benefited from this wisdom. Easy training to digest and assess Core skills universal to all businesses Non-threatening approach guarantees reader acceptance.
The Hospitality Supervisor's Survival Kit
This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. Contains sound principles and practical suggestions for resolving conflict, leading meetings, executing performance appraisals, imposing discipline, scheduling work, and adding value. For managers or directors of training and development in human relations and hospitality management.
Sales Training Basics
A primer for those new to selling. You'll explore the psychology of selling, questioning techniques, closing a sale, telephone selling, and more. Through a series of lively exercises you'll learn techniques of selling and the importance of a positive attitude and self-image.
Attitude
Looks at understanding your attitude and how to adjust it.
Comfort Zones
Comfort Zones brings together all of the major aspects of retirement, including relationships, health issues, use of time, living arrangements, finances, and more. In no time, you'll find yourself getting closer to a more defined and tangible plan for your own retirement goals as you actively work through this book's integrated worksheets, questionnaires, and tables.
Let Sleeping Dogs Lie?
Few issues have been as divisive as prostate cancer screening. While some prominent Australian urologists are very active in talking up the importance of prostate cancer screening, few Australians would be aware that aside from some professional urological societies, no prevention agency currently recommends screening for the disease.
Managing Teams
Learn all you need to know about successful team management from building up a team that functions effectively to achieving the desired results. Managing Teams not only shows you how to establish a productive environment and exploit group dynamics but also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class team management skills that are the key to a productive and informed workplace. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
Revelation
The final book of the Bible, Revelation prophesies the ultimate judgement of mankind in a series of allegorical visions, grisly images and numerological predictions. According to these, empires will fall, the "Beast" will be destroyed and Christ will rule a new Jerusalem. With an introduction by Will Self.
