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This text offers practical strategies for managing problems posed by patrons and other staff. It is a hands-on guide to solving problems through communication, preventive measures and clear and concise patron behaviour policies.
Includes, beginning Sept. 15, 1954 (and on the 15th of each month, Sept.-May) a special section: School library journal, ISSN 0000-0035, (called Junior libraries, 1954-May 1961). Also issued separately.
Over 1000 thesaurus terms with brief definitions referring to psychiatric disorders, persons, organizations, eponyms, and concepts. Contains references and list of abbreviations. Many cross references.
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