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The complexity of a diverse society requires communication competence whether building a relationship, resolving conflicts, interviewing, securing a job, working in teams, or making a presentation. The third edition retains and enhances the hallmarks of the previous editions: exceptional price, refreshingly concise yet complete coverage, and an engaging style to encourage reader participation. This accessible exploration of communication skills provides practical advice punctuated with meaningful examples about acquiring the essentials to encode and decode messages appropriately and effectively. Objectives at the beginning of each chapter map the content, while key words and discussion quest...
Every day we communicate in our professional and personal lives to initiate or improve relationships, get what we want, function in teams, and learn new things. The success of these interactions depends on the ability to be effective in conveying messages. The Fourth Edition of this widely used text presents indispensible skills to encode and decode messages, guiding readers to develop their own communication style. Retaining its concise yet comprehensive coverage, the latest edition explores digital-age communication techniques and includes sections on communication privacy management theory and affection exchange theory.Oral Communication, 4/E presents a wide range of introductory topics in an afford-able, straightforward, and fun format. Each chapter opens with clear learning objectives and ends with key terms and discussion questions. Interactive exercises throughout the book engage readers as they are asked to reflect on previous experiences, experiment with tools provided to them in the text, react to hypothetical scenarios, and think critically. Readers will benefit from professional sidebars that illustrate how academic concepts fit into the careers they will soon enter.
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The latest edition of Arguments and Arguing contains the same balance of theory and practice, breadth of coverage, current and relevant examples, and accessible writing style that made previous editions so popular in hundreds of classrooms. The authors draw from classic and recent argumentation theory and research, contextualized with well-chosen examples, to showcase a narrative style of argumentation and the values and attitudes of audiences. Readers learn how to employ both formal and informal argumentative strategies in an array of communication forums—from interpersonal interactions to academic debate to politics to business. A newly added chapter on visual argumentation and a strikin...
Given widespread media attention to issues of crime and its prevention, police heroism, and new modes of police-community involvements, this international collection is timely. It is unique in examining ways in which police and citizens communicate across a range of contexts and problem areas. While much attention is afforded the critical roles of communication by police agencies, there has been little recourse to communication science and its theories. Likewise, the latter has not, until recently, concerned itself with analyzing police-citizen interactions. This volume examines the character of such encounters, forging new theoretical frameworks having implications for practice in many instances. Topics include media portrayals of law enforcement, communication and new technologies within police culture, domestic violence, hate crimes, stalking, sexual abuse, and hostage negotiations. This book should be relevant not only to a range of social sciences besides Communication scholars and students, but also to practitioners working in the field.
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The authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, ...
For more than twenty-five years, the authors have highlighted the complexities, subtleties, and pervasive influence of persuasive messages. The seventh edition again blends historical, rhetorical, and social psychological approaches to persuasion theory. The engaging discussions and multiple examples introduce the intricacies of social influence and highlight methods of presentation as well as evaluation. The dynamic topic of persuasion presents a constantly changing palette for analysis. The authors dissect theory and practice in multiple contexts—from interpersonal interactions to public communication and persuasive campaigns to advertising to politics. Twitter, YouTube, and social netwo...