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Hospitals
None
Health Care Administration
Health Care Administration continues to be the definitive guide to contemporary health administration and is a must-have reference for students and professionals. This classic text provides comprehensive coverage of detailed functional, technical, and organizational matters.
Current Catalog
First multi-year cumulation covers six years: 1965-70.
Federal Register
None
Effective Communication
Discusses the problems and processes of communication in the workplace and how the supervisor can become a better communicator, and thus a better manager. The purpose of this book is to provide guidance that all health care supervisors can use in learning to manage the work of others. Contains articles on the communication environment; the supervisor's central role in organizational communication; the organizational grapevine; identifying and overcoming communications barriers; making upward communication work for employees; self-help for the supervisor; how to resolve conflicts; committees and meetings; employee participation in problem solving, etc.
The Health Care Supervisor on Effective Employee Relations
Provides insight into a wide range of employee relations concerns. Contains articles on the evolution of employee relations; human resources management; employee motivation; employee clout; the importance of supervisors being readily visible and available to employees; dealing with difficult employees, angry employees, and people who fail to produce; handling manipulation; responding to the codependent employee; dealing with staff resistance; etc. Includes a section on special problems and processes, such as conflict negotiation, absenteeism, delegation of authority, disciplinary and grievance procedures, team-building techniques, employee health services, etc. Also discusses challenging change, the impact of mergers on employees, and planning and implementing a staff reduction.
Professional Practice in Health Care Marketing
This informative volume introduces the most current standards for practicality and professionalism in health care marketing. Major health marketers reveal state-of-the-art applications and activities that will keep you on the cutting edge of this growing specialty.
