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Analytics and artificial intelligence (AI), what are they good for? The bandwagon keeps answering, absolutely everything! Analytics and artificial intelligence have captured the attention of everyone from top executives to the person in the street. While these disciplines have a relatively long history, within the last ten or so years they have exploded into corporate business and public consciousness. Organizations have rushed to embrace data-driven decision making. Companies everywhere are turning out products boasting that "artificial intelligence is included." We are indeed living in exciting times. The question we need to ask is, do we really know how to get business value from these ex...
Knowledge Management (KM) is strongly rooted in the discipline of Knowledge Engineering (KE), which in turn grew partly out of the artificial intelligence field. Despite their close relationship, however, many KM specialists have failed to fully recognize the synergy or acknowledge the power that KE methodologies, techniques, and tools hold for enh
Knowledge: In the realm of knowledge management, information plus wisdom equals knowledge. Organizations have found that the knowledge they contain can be one of their most important competitive weapons Definition: Knowledge management: The ability of an organization to manage, store, value, and distribute knowledge. Some organizations have created the position of Chief Knowledge Manager (CKM) to handle knowledge management responsibilities Many organizations fail to effectively manage and use the most important competitive edge they possess - their knowledge and "intellectual capital." This book covers the entire growing field of knowledge management, with particular emphasis on knowledge-b...
Strategic intelligence (SI) has mostly been used in military settings, but its worth goes well beyond that limited role. It has become invaluable for improving any organization's strategic decision making process. The author of Strategic Intelligence: Business Intelligence, Competitive Intelligence, and Knowledge Management recognizes synergies amo
"In our increasingly digitally enabled education world, analytics used ethically, strategically, and with care holds the potential to help more and more diverse students be more successful on higher education journeys than ever before. Jay Liebowitz and a cadre of the fields best ‘good trouble’ makers in this space help shine a light on the possibilities, potential challenges, and the power of learning together in this work." —Mark David Milliron, Ph.D., Senior Vice President and Executive Dean of the Teachers College, Western Governors University Due to the COVID-19 pandemic and its aftereffects, we have begun to enter the "new normal" of education. Instead of online learning being an...
"Sharing knowledge is power." If ever there were a field to which this applies, it is the knowledge management industry. And in today's highly-competitive, fast-paced business world, corporations, businesses and organizations in both the public and private sectors are constantly searching for new cutting-edge methods and techniques for creating, storing, capturing, managing, organizing, distributing, combining, and retrieving knowledge. But the task of accomplishing such functions is not as simple as it sounds. Jay Liebowitz's Building Organizational Intelligence: A Knowledge Management Primer gives executives, managers, systems analysts, and other knowledge-management professionals the comp...
Leveraging the knowledge gained from Knowledge Management and from the growing fields of Analytics and Artificial Intelligence (AI), this Research Agenda highlights the research gaps, issues, applications, challenges and opportunities related to Knowledge Management (KM). Exploring synergies between KM and emerging technologies, leading international scholars and practitioners examine KM from a multidisciplinary perspective, demonstrating the ways in which knowledge sharing worldwide can be enhanced in order to better society and improve organisational performance.
"The chapters in this volume offer useful case studies, technical roadmaps, lessons learned, and a few prescriptions todo this, avoid that.'"-From the Foreword by Joe LaCugna, Ph.D., Enterprise Analytics and Business Intelligence, Starbucks Coffee CompanyWith the growing barrage of "big data," it becomes vitally important for organizations to mak
Mainly based on the author's personal experiences with a variety of organizations, this succinct book presents short cases, anecdotes, and vignettes describing the management of information technology. Information Technology Management includes numerous case studies primarily focusing on business, industry, and government systems. This singular resource serves expert systems managers and information technology managers and developers. Although the material emphasizes those cases involving management relating to expert systems technology, the reader can replace the term "expert system" with "information system" technology in almost all the case studies as many of the lessons generally hold true for information systems.
As the baby boomer generation approaches retirement age, many organizations are facing the potential crisis of lost knowledge. Devised to help those organizations who are dependent on the accumulated knowledge of stakeholders, this book details a proactive approach to knowledge retention. Written by Jay Liebowitz, one of the most sought after knowledge management experts, this text explains how to identify at risk knowledge areas, and then demonstrates how to keep those areas from becoming knowledge vacuums. To reinforce his points, the book contains case studies from The Aerospace Corporation, Chevron, and Knowledge Harvesting Inc., who have become models for the implementation of knowledge retention strategies.