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Total Quality in Higher Education
This book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of quality management and an assessment of factors in the college and university environment that are leading to serious questions concerning higher education effectiveness and efficiency.
The Art and Science of Competency Models
How Do You Ensure that Employees Are Doing the Right Things? Many of us ask, "What does it take to do a job well?" and stopthere. But there's more to it than that. What skills and knowledge are necessary for effectiveness in acertain job? Does the employee have the appropriate skills andknowledge, or is some kind of training necessary? Are these jobexpectations aligned with the culture and strategy of theorganization as a whole? These questions are essential to performance improvementefforts. And competency modeling is designed to help you findanswers to questions such as these. A competency model is . . . a descriptive tool that identifiesthe skills, knowledge, personal characteristics, and...
Etika v podnikatelském prostředí
Špičkoví čeští a zahraniční odborníci přinášejí nejnovější a nejzajímavější poznatky týkající se etiky v podnikatelském prostředí, uvádějí příklady z české a evropské praxe a zabývají se možnostmi a přínosy konkrétního uplatnění etiky v podnikání a jeho prostředí. Kniha je určená manažerům, podnikatelům, zaměstnancům státní a veřejné správy a vysokoškolských studentům. Dozvíte se, proč se vyplatí a jak rozvíjet znalosti managementu v oblasti etiky, proč a jak uplatňovat kreativní management a etiku v personálním managementu, jak řídit sociální zodpovědnost organizace a firemní kulturu. Kniha se věnuje rovněž rozvoji osobnosti manažerů s důrazem na moderní vzdělávací technologie (e-learningu). Publikace ukazuje, že pro dlouhodobý úspěch firmy či jiné organizace a celé ekonomiky je uplatnění etiky v podnikatelském prostředí zcela nezbytné.
The Quanders
Short of the Book TitleThe selected title of this book, The Quanders – Since 1684: An Enduring African American Legacy, is self-explanatory and becomes more so once the reader delves into the content. Tracing the legacy of Henry Quando and Margrett Pugg, his wife, and their progeny, from 1684 to the present, unfolds a story of triumph and sustained accomplishment beyond and in spite of whatever racially-inspired obstacles were placed as inhibitors on the road to success. Description of the WorkThe Quanders – Since 1684: An Enduring African America Legacy introduces stories that constitute the Quander family legacy as one of the oldest consistently documented African American families in ...
The Economist: Marketing for Growth
Marketing for Growth is a guide to how the marketing function within a business can and should become its most important driver of growth. Marketers play a crucial role in generating revenue and they can play an equally important role in how revenues translate into profit. Growth is also about becoming a better business by being smarter or more efficient, and growing in a sustainable way. This involves developing and improving products, processes and standard of service. Marketers have their ear to the ground and therefore are often the first to pick up on changing customer needs and behaviour and the forces at play in markets. This increases the impact marketing should have on all those asp...
ICB
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The Economic Benefits and Costs of Entrepreneurship
The Economic Benefits and Costs of Entrepreneurship examines to what extent recent empirical evidence can collectively and systematically substantiate the claim of the economic benefits of entrepreneurship. The authors review the empirical literature and provide an answer to the question "what is the contribution of entrepreneurs to the economy in comparison to their counterparts?" Using four measures, the authors quantify the economic benefits of entrepreneurs along the following parameters -- employment generation and dynamics, innovation, productivity and growth, and the role of entrepreneurship in increasing individuals' utility levels. The Economic Benefits and Costs of Entrepreneurship is the first review of the primary empirical literature in this area. More precisely, it is the first review of high quality economics and management studies, focusing on various types of contributions that entrepreneurs can make to the economy in terms of quantifiable measures and evaluating the entrepreneurs' performance in these areas relative to their counterparts.
The Competent Manager
Offers an empirical, ``total'' system approach that determines which characteristics of managers enable them to be effective in various management jobs. Presents a large-scale, intensive study (2,000 managers holding 41 different jobs in 12 organizations) that provides a context for identifying the special characteristics, as well as assessing and developing managerial talent. Develops a logical, integrated model of managerial competence that explains the relationship of these characteristics to each other, to the functions of the management job, and to the key aspects of the internal organizational environment. Also introduces a model of individual competence.
