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Mastering Leadership
  • Language: en
  • Pages: 350

Mastering Leadership

The challenges facing the healthcare industry are unparalleled in scope, number, and magnitude. Organizational realignments of health care systems, uncertainty about the course and impact of legislation, an aging population with evolving clinical needs, the rapid evolution of information management technologies--all combined with pressure to establish reliable systems of quality management have created an unprecedented environment for health care leaders at every level of the system. Mastering Leadership: A Vital Resource for Health Care Organizations defines and clarifies the extraordinary challenges leaders in the health care industry are facing and will continue to confront in the coming ...

Glass Walls
  • Language: en
  • Pages: 303

Glass Walls

“The practicality and clarity make this a valuable contribution to collections in academic and public libraries.” — Library Journal, Starred Review A new, important, and richly detailed guide to understanding gender bias with practical solutions for leaders, workplace allies, and individual women. Gender bias is a powerful but hidden force that is still holding women back, keeping them from achieving their full potential and limiting organizations from achieving the creativity, problem solving, and growth that are possible with a diverse workforce. In this revealing new book, Amy Diehl and Leanne Dzubinski shine a new light on gender bias in the workplace, uncovering the barriers that ...

A Complaint is a Gift (Volume 1 of 2) (EasyRead Super Large 24pt Edition)
  • Language: en
  • Pages: 490
in-Training: Stories from Tomorrow's Physicians
  • Language: en
  • Pages: 374

in-Training: Stories from Tomorrow's Physicians

"in-Training: Stories from Tomorrow's Physicians is a compendium of narratives written by medical students on the medical school experience, originally published on in-Training, a peer-edited online publication for medical students, at in-training.org. Each narrative is accompanied by discussion questions written by the medical student editors of in-Training. The compendium is designed as a resource guide for individuals or courses about the medical humanities. This compendium was reviewed by members of the Arnold P. Gold Foundation, a national nonprofit organziation dedicated to promoting humanism in medicine and medical education." -- Back Cover.

The Newcastle district and Hull commercial list [afterw.] The Newcastle & Hull district commercial list
  • Language: en
  • Pages: 236
The Adweek Directory
  • Language: en
  • Pages: 1156

The Adweek Directory

  • Type: Book
  • -
  • Published: 2004
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  • Publisher: Unknown

None

Standard Directory of Advertising Agencies
  • Language: en
  • Pages: 1399

Standard Directory of Advertising Agencies

  • Type: Book
  • -
  • Published: 1999-07
  • -
  • Publisher: Unknown

Whether you need to check out the competition, recruit top personnel, or find a new agency or vendor, the Standard Directory of Advertising Agencies "TM" gives you an inside advantage into the busy world of advertising. The new, 1999 edition profiles nearly 10,000 agencies and over 21,000 key executives. With 160 new listings -- including categories for Children's Market and Senior's Market -- the Agency Red Book "TM" gives you complete coverage on the entire advertising industry.

Directory of Corporate Affiliations
  • Language: en
  • Pages: 1506

Directory of Corporate Affiliations

  • Type: Book
  • -
  • Published: 2002
  • -
  • Publisher: Unknown

Directory is indexed by name (parent and subsidiary), geographic location, Standard Industrial Classification (SIC) Code, and corporate responsibility.

A Complaint Is a Gift
  • Language: en
  • Pages: 370

A Complaint Is a Gift

A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and improved second edition guides you through responding to complaints, taking advantage of when complaints become personal, and how you, too, can complain constructively and effectively. The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—in fact, they're your best bargain in market research. Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose: meeting customer needs. Complaints...