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Action Evaluation of Health Programmes and Changes
Healthcare Performance and Organisational Culture examines the evidence for a relationship between organisational culture and organisational performance in the health care sector. This book provides essential information to assist health managers improve the performance of their organisation by addressing the factors of style and culture, using practical tools throughout to measure them and link them to performance. It comprehensively examines the theoretical basis of the relationship between organisational culture and performance and assesses the various tools designed to measure or assess the culture of organisations. All healthcare professionals and clinicians with management responsibilities will find this book essential reading.
Evaluating Health Interventions
An introduction to evaluation of health treatments, services, policies and organizational interventions.
Evaluating Health Interventions
'The questions are no longer whether to use or make an evaluation, but how well we use one or carry one out.' 'As both volume and skills in healthcare increase, there is a parallel increase in the need to evaluate the outcomes and the effects of services rendered. In this book John Ovretveit furnishes us with timely, thoughtful and thorough guidelines for evaluation methods applied to health services.' - Gudmund Hernes, Minister of Health, Norway. A basic textbook which describes the range of approaches to evaluation in healthcare and policymaking, and challenges some of the assumptions of the evidence based healthcare movement. For health practitioners, managers and policy advisers who need...
Evaluating Improvement and Implementation for Health
Evaluating Improvement and Implementation for Health describes modern evaluation methods in healthcare and policymaking, and challenges some of the assumptions of the evidence based healthcare movement: Are innovations always an improvement? Are they always worth it? Can they be implemented? More importantly, should they be implemented? These are questions with practical consequences and questions which evaluation can answer - if we choose the right methods. This book will help you do just that - match the right evaluation method to the questions being asked. Pragmatic, even-handed and accessible, Evaluating Improvement and Implementation for Health provides an overview of the many different...
Practical Ethics in Occupational Health
Explains the NHS as a political environment, and concentrates on understanding the relationships of power rather than on the role of apparent authority. The book presents a range of management frameworks and personal examples to illustrate what a primary-care-led NHS means.
Leadership in Health Care
This unique text is the first to explore leadership in the context of healthcare systems across Europe. It investigates leadership and management learning against the backdrop of increasing European parliamentary influence, the expansion of EU membership, and the increasing number of patients, staff, governments and healthcare employers viewing Europe as a single market for healthcare provision and employment. Written by leading authority Neil Goodwin, this timely book provides an assessment of the literature as well as practical guidance for developing personal leadership. It includes case studies and examples and is a must-buy for all students studying health management, leadership and public management as well as professionals within health services across Europe. This is the fourth text in the Routledge Health Management Series.
Health Service Quality
This book describes how health service staff and managers can apply quality methods to the special circumstances of health services, and tackle the many conflicting demands on these services in the 1990s. It is based on applied research into quality methods in a range of public and commercial services, and explains the theory and the practice of the "service quality revolution."
Healthcare Reform, Quality and Safety
This book offers a global perspective on healthcare reform and its relationship with efforts to improve quality and safety. It looks at the ways reforms have developed in 30 countries, and specifically the impact national reform initiatives have had on the quality and safety of care. It explores how reforms drive quality and safety improvement, and equally how they act to negate such goals. Every country included in this book is involved in a reform and improvement process, but each takes place in a particular social, cultural, economic and developmental context, leading to differing emphases and varied progress. Methods for tackling common problems - financing, efficiencies, effectiveness, ...
Healthcare Management
This popular book is written by leading experts in the field and covers all the key aspects of healthcare management. Written with healthcare managers, professionals and students in mind, it provides an accessible and evidence-based guide to healthcare systems, services, organizations and management. Key areas covered include: • Structure and delivery of healthcare services in the international context, including mental health, acute care, primary care, chronic disease and integrated care • Allocating resources for healthcare: setting and managing priorities • Health technologies, research and innovation • Global health policy: governing health systems across borders • Patient and ...
Protecting Patients' Rights?
'Ombudsman' has been adopted in a number of countries over the years, as a term for an administrative system that aims to protect the interests of individuals who complain against the system. However this protection varies considerably from country to country. With an eminent list of international contributors this book provides an overview of the role of the Ombudsman in relation to healthcare in countries with substantial cultural and historical differences. It demonstrates practical ways to protect patients' rights, looking at how each system operates, identifying the best components from each, as well as proposing future reforms. All healthcare professionals, including policy makers and shapers, will find this essential reading, gaining valuable lessons and insights to incorporate into their own organisations and systems. Book jacket.
