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Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its’ complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders.
An NPR, Washington Post, Time, People, Vulture, Guardian, Vox, Kirkus Reviews, Newsweek, LitHub, and New York Public Library Best Book of the Year * “Delightful…cathartic, devious, and terrifically entertaining.” —The New York Times * “Timely, whip-smart, and darkly funny.” —People (Book of the Week) * One of Shondaland’s 13 Best College-Set Novels of All Time A provocative, razor-sharp, and timely debut novel about a beloved English professor facing a slew of accusations against her professor husband by former students—a situation that becomes more complicated when she herself develops an obsession of her own... “When I was a child, I loved old men, and I could tell that...
Open labs provide spaces for interaction across organizational boundaries. They create a huge potential to advance innovation processes. Making use of this potential, however, is not an easy task. It requires diligence, sophistication and perseverance from everyone involved in the implementation and the management of the lab. This book brings together contributions from leading experts in engineering, design, strategy, foresight and marketing research as well as policy makers and practitioners from an open lab. It explores from different perspectives how open labs can be used to facilitate innovation and what needs to be done to make the operation of an open lab successful. The topics addres...
The Authority looks favourably upon meticulousness, efficiency and ambition. Bjorn has all of this in spades, but it's only in the Room that he can really shine. Unfortunately, his colleagues see things differently. In fact, they don't even see the Room at all. The Room is a short, sharp and fiendish fable in the tradition of Franz Kafka, Samuel Beckett and Charlie Kauffman. If you have ever toiled in an office, felt like the world was against you or questioned the nature of reality then this is the novel for you.
Why can't politicians seem to make policies that will reduce social inequality, even when they acknowledge that inequality is harmful?
Named one of 10 Best New Management Books for 2022 by Thinkers50 A Wall Street Journal Bestseller "...this guide provides readers with much more than just early careers advice; it can help everyone from interns to CEOs." — a Financial Times top title You've landed a job. Now what? No one tells you how to navigate your first day in a new role. No one tells you how to take ownership, manage expectations, or handle workplace politics. No one tells you how to get promoted. The answers to these professional unknowns lie in the unspoken rules—the certain ways of doing things that managers expect but don't explain and that top performers do but don't realize. The problem is, these rules aren't ...
A spellbinding novel of psychological suspense that follows a young archivist’s obsession with her subject’s mysterious death as it threatens to destroy her fragile grasp on sanity
With the biggest YA audience in history hungry for the next paranormal romance, Beautiful Dead is an ideal series to fill the hole left by the Twilight Saga. Forbidden love and death have never been so fresh, so new, and so sexy.
Jonas has lived all of his thirteen years on a farm in Missouri, and even though he hears whispers about freedom, he thinks he'll never try to escape. He knows what happens to slaves who attempt to run away. Besides, Master William has promised to make Jonas his personal manservant, and Jonas thinks fine suits and special privileges sound like a dream. But this dream is put on hold when, in 1859, Master William's good-for-nothing son, Percy, decides to seek his fortune in the Kansas Territory gold fields, taking Jonas along as his cook and caretaker. Although Percy is a brutal master, Jonas is surprised to find that the other members of the wagon train don't hold his views about slavery. Jonas even befriends a doctor's daughter, who teaches him how to read. And with each word Jonas learns, he discovers that there are much bigger dreams a boy can have than being another man's servant. In this unforgettable novel, Maurine F. Dahlberg tells the story of a slave coming to understand his own worth. The Story of Jonas is a 2008 Bank Street - Best Children's Book of the Year.
What do you do, when everything he says, makes you want to stay. But, the secret he hides, tells you to run. This engrossing novel will keep you on edge. It's one of those, sleeping-with-the-enemy, and knowing it's too late. You may have discovered his secret, but what you don't know, is that you just become one. Don't become his secret.