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This volume explores the ways in which civil society and governments employ transformative tactics of direct engagement in coordinating efforts toward the common good. Increasingly, these collaborative endeavors seek to share power and break down role boundaries in the pursuit of abundant human flourishing, as opposed to cost-saving austerity.
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the words of caseworkers, investigators, administrators, attorneys, correctional staff, and 9/11 call-takers all show the human dimension of bureaucratic work and underscore what it means to work "with feeling."
This professionally challenging volume--focusing on the performance and status of Certified Occupational Therapy Assistants (COTAs)--serves as a basis for reexamination and redefinition of the relationship between occupational therapists and assistants. Experts offer constructive possibilities for resolving some of the ongoing conflicts about the appropriate functions and education of COTAs and promote examination of the appropriate levels of function and education for the occupational therapist. The selected topics, chosen for their value and relevance to all occupational therapists--OTRs, COTAs, clinicians, and academicians--address the administrative issues regarding efficient use of COTAs and opportunities for their career development and job satisfaction; models of COTA practice described by COTAs who developed and implemented them within the framework of their jobs; and issues of concern to COTAs primarily as expressed by COTAs, with proposals and strategies for their resolution.
Annotation New edition of a study of the law of electronic commerce, which requires the simultaneous management of business, technology and legal issues. Winn (law, Southern Methodist U.) and Wright (a business lawyer in Dallas) present 21 chapters that discuss introductory material such as business and technologies of e-commerce, getting online, jurisdiction and choice of law issues, and electronic commerce and law practice; contracting; electronic payments and lending; intellectual property rights and rights in data; regulation of e-business markets; and business administration. Presented in a three-ring binder. Annotation c. Book News, Inc., Portland, OR (booknews.com)
A guide to federal, congressional, state, county and city health agencies and officials. Includes congressional standard, select, and joint committees, key health subcommittees, and delegations. Also includes federal health agencies, and state county and city health officials.
Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.
Investigates the development and changing fortunes of state lobbying offices and various governors' associations over the past 80 years
Janet L. Abrahm argues that all causes of suffering experienced by people with cancer, be they physical, psychological, social, or spiritual, should be treated at all stages: at diagnosis, during curative therapy, in the event that cancer recurs, and during the final months. In the second edition of this symptom-oriented guide, she provides primary care physicians, advanced practice nurses, internists and oncologists with detailed information and advice for alleviating the stress and pain of patients and family members alike. The new edition includes the latest information on patient and family communication and counseling, on medical, surgical, and complementary and alternative treatments for symptoms caused by cancer and cancer treatments, and on caring for patients in the last days and their bereaved families. Updated case histories, medication tables, Practice Points, and bibliographies provide clinicians with the information they need to treat their cancer patients effectively and compassionately.
Travel Smart! The Smart Traveler's Passport is a collection of 399 of the best travel tips you'll ever read, compiled from the pages of Budget Travel magazine. You'll learn: * 13 different uses for Ziploc bags * How dental floss can double as a tape measure * Where to find the best street food in cities worldwide * How a digital camera can help you find your rental car * Why clearing your Web browser's cache will lead to lower prices on airfare and hotel reservations * How to avoid long lines at the world's most popular attractions
This authoritative Research Handbook brings together leading international scholars and practitioners to provide in-depth analysis of some of the most hotly debated topics and issues concerning the interface of human rights and business. Offering critical insights on prominent strands of research within the field of business and human rights, this comprehensive Research Handbook examines key challenges and potential solutions in the field.