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Critical Care for Postgraduate Trainees
Critical care medicine is a complex, demanding and constantly changing field. Recent changes in postgraduate medical training mean that trainees from many disciplines, including surgery, medicine and anaesthesia, are increasingly involved with the management of these challenging patients on the ward, and in high dependency units or intensive care. This book provides registrars and senior trainees in higher surgical, medical and anaesthetic training programmes with an up-to-date resource in critical care. The text provides a succinct summary of the key topics in this field, with discussion of recent advances, key papers and evidence-based practice where appropriate. The increasing role of critical care medicine in postgraduate examinations has been recognized with the inclusion of suggested viva topics in each chapter.
Customer Relationship Management
Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's five key processes, the book demonstrates a systematic management progression that will guarantee the maximum impact and efficiency of a CRM programme. The book backs up these five processes - strategy development, value creation, channel and media integration, information management and performance assessment - with 16 best practice case studies which set the universal theory in a specific practical context. These feature a range of companies, including Orange, Brittania, Homebase, Canada Life, Sun Microsystems, Natwest, Sears, Roebuck & Co., Nortel Networks and Siemens. The book concludes with interviews from four thought leaders, offering a 'futures' vision forum for CRM. Customer Relationship Management is a vital instrument for anyone who needs to know how to develop and measure effective CRM within an organization. It includes overviews and key learning points preceding each case study, and a summary chapter to draw out the most salient lessons from CRM best practices. For practitioner or academic alike, this is essential reading.
Cracking the Intercollegiate General Surgery FRCS Viva
The FRCS examination is the last hurdle on the road to independent practice as a consultant surgeon in the United Kingdom and Ireland. The voce viva portion of the exam can be particularly challenging for candidates who must demonstrate not only their knowledge of various surgical topics, but also their reasoning and decision-making abilities. Cracking the Intercollegiate General Surgery FRCS Viva: A Revision Guide provides the framework and knowledge to pass the non-subspecialty sections of the FRCS (General Surgery) viva and clinical examination. This comprehensive revision text covers all essential topics in critical care, emergency and general surgery as well as critical appraisal of res...
Managing the Cooperative Difference
COOPNET: Human Resources Development for Cooperative Management and Networking.
The Law List
Comprising the judges and officers of the different courts of justice; counsel, special pleaders, draftsmen, conveyancers, attorneys, notaries, &c., in England and Wales.
The Medical Register
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