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Action Learning
Our daily experiences at work provide us with endless opportunities to learn - which is the principle underlying action learning. If you want to understand the benefits of being part of an AL programme, or would like to set one up but need to know more, then this popular guide is an ideal place to start. It is both a manifesto for a key approach to management development, and a very personal and practical guide for anyone looking for a reliable introduction. Based on the author's extensive experience, and on that of numerous participants, this new edition includes expanded material on set advisers and on putting an effective programme into practice, together with a chapter on the future of AL.
Action Learning
First Published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.
Action Learning in Practice
Fully revised and updated, this third edition of Action Learning in Practice covers the origins of Reg Revans's ideas, and looks at their development and application today. Over the last decade the move towards action-based organisational training and development has accelerated and action learning is now an established part of the education and development mainstream in large and small organisations.
Asking Questions
A guide to improving questioning skills, whether interviewing, appraising or exchanging ideas. The text includes the following topics: open questions; encouraging and drawing out speakers through supportive statements and interjections; avoiding counter-productive questions; using questions in a training context; and establishing facts through direct approaches.
Action Learning at Work
In this book Professor Mumford, himself a leading exponent of Action Learning, has brought together more than 34 articles and papers on the subject from a variety of sources. They reflect the experience not only of those responsible for AL programmes but also of learners and client organizations. A wide range of issues is addressed, from underlying philosophy to evaluation, from the learning process itself to ways of integrating the 'P' and the 'Q' of Revans' famous equation.
Gower Handbook of Training and Development
An invaluable aid for today's training professional as they face up to the organizational challenges presented to them.
Telephone Skills
Sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact on the telephone. this work provides practical guidance on: taking calls; making calls; using your voice, intonation and language to best effect; and listening attentively and knowing when to take the initiative.
Common Ground
"Even in our parceled-out, paved-over urban environs, nature is all around us, it is in us. It is us. This is what Rob Cowen discovered after moving to a new home in northern England. After ten years in London, he was suddenly adrift, searching for a sense of connection. He found himself drawn to a square-mile patch of waste ground at the edge of town. Scrappy, weed-filled, this heart-shaped tangle of land was the very definition of overlooked - a thoroughly in-between place that capitalism had no further use for, leaving nature to take its course. Wandering in meadows, woods, hedges, and fields, Cowen found it was also a magical, mysterious place, haunted and haunting, abandoned but wildly alive - and he fell in fascinated love."--Book jacket.
Gower Handbook of Management Skills
Stewart presents a practical book which will help managers manage more effectively in the real world of business today. Each chapter focuses on detailed practical guidance and ends with a checklist of key points.
The Fish Rots From The Head
As a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt's bestselling book that highlights the importance of effective corporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever: 'No director can afford to ignore this book'.
