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The interaction between clients and consultants during consulting projects is essential for their success and therefore for the long-term survival of consulting companies. The aim of this book is to further advance our understanding of the nature of client-consultant relationships. Building upon a critical discussion of the contributions and shortcoming of existing research, Natalia Nikolova proposes an innovative conceptual model, which provides a critical yet constructive platform for the development of a more differentiated view of professional work. The framework concentrates on the cultural and political relations between clients and consultants during service production. It represents a prolific platform for further research and provides practitioners with an increased awareness of hitherto under-explored issues of client-consultant relationships. This book is aimed at scholars of professional business service firms and those interested in multidisciplinary studies of human relations in general. It will also appeal to students interested in these areas and to clients and consultants involved in consulting projects.
This timely Handbook investigates the many perspectives from which to reconsider teaching and learning within business schools, during a time in which higher education is facing challenges to the way teaching might be delivered in the future.
Studies of intercultural communication in applied linguistics initially focused on miscommunication, mainly between native and non-native speakers of English. The advent of the twenty-first century has witnessed, however, a revolution in the contexts and contents of intercultural communication; technological advances such as chat rooms, emails, personal weblogs, Facebook, Twitter, mobile text messaging on the one hand, and the accelerated pace of people’s international mobility on the other have given a new meaning to the term 'intercultural communication'. Given the remarkable growth in the prevalence of intercultural communication among people from many cultural backgrounds, and across m...
Although there has traditionally been considerable field-level attention on how consultants market their ideas and practices, there is still a lack of research that discusses the earlier intra-organizational phases in the development process. While the present literature provides important insights that enhance our understanding of consulting, the consultancy industry, and the way that consultants present their ideas and services on the market for management solutions, we know relatively little about the way knowledge-based innovations develop within consultancy firms and the mechanisms that shape the intra-organizational evolution of these ideas and practices. This book seeks to address thi...
Auftragstaktik grants commanders at all levels a maximum of freedom of action. The other services also command and control on this bases. In the armed forces of Germany ́s allies, the beginnings of Auftragstaktik are recognizable. Many allied armed forces have tried to introduce Auftragstaktik based on the German experience and adopted it to their specific military cultures. Misinterpretation and misunderstanding, however, very often accompanied this attempt and process, and the intent to use Auftragstaktik very often degenerated to a lip service. Lieutenant Colonel Wittmann identifies a broad variety of definitions of Auftragstaktik in his literature analysis. Since Auftragstaktik lacks from theoretical foundation, he tries to ground it theoretically in an interesting and convincing manner. His work has, undoubtedly, extraordinary relevance to the present and future dimensions of leadership in the multinational structured armed forces of today, but also in areas outside of the military sphere.
Strategic alliances have emerged as an important element of firms' strategies. Following suit, research on alliances has blossomed, concentrating on the various forms alliances take, the reasons of their existence, and increasingly embracing questions of alliance management and governance tasks. However, most contributions which address the alliance governance problem are yet rather vague and selective in their conception of alliance governance structures as well as the factors which influence their suitability. The aim of this book is to further advance our understanding of alliance governance and to provide recommendations on the problem of alliance governance design. Following the configu...
This thoroughly updated edition of a classic career guide closes the research-practitioner gap and carefully considers the obstacles faced by researchers pursuing an academic career. From applying for grants to supervising Ph.D. students, the book utilises practical research and real experiences to illustrate how marketing scholars can strike a healthy working balance between teaching and research to find success in academia.
How leaders can take the moral risks necessary to create “masterpieces”—admirable, distinctive, and high-achieving businesses that create meaningful lives for customers, employees, and themselves. In Leadership as Masterpiece Creation, Charles Spinosa, Matthew Hancocks, and Haridimos Tsoukas show how the humanities can help leaders create profitable, masterpiece organizations. Such organizations, they assert, are ones that possess the emotional and moral sensibilities of an artist, the wisdom of a statesperson, and the technical know-how of commerce. The authors draw on the works of Nietzsche, Heidegger, Bernard Williams, Shakespeare, and Machiavelli to conceptualize moral risk-taking,...
An ambitious new book by one of the world's leading International relations scholars, in which he develops a comprehensive, multidisciplinary approach to trust and applies this framework to the issue of building trust at the international level.